Other Restraint System Info: Restraint system advanced multistage front air bags sales code (CG3) with side air bags sales code (CGS)
Plant Company Name: Sterling Heights Assembly
Seat Belts All: Manual
Series: JS
Series2: H (High Line)
Steering Location: Left Hand Drive (LHD)
TPMS: Direct
Trim: LX
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
1995
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
IN SEPTEMBER OF 1999, THE FRONT LEFT LOWER CONTROL ARM WAS REPLACED AS SPECIFIED IN THE RECALL NOTICE(#97V201000). IN JANUARY OF 2000, THE PROBLEM RESURFACED AND THE SAME LOW PITCH GRINDING NOISE I HEARD PRIOR TO THE RECALL FIX HAD RETURNED . I PROMPTLY RETURN THE VEHICLE TO THE NEAREST DEALERSHIP AND ADVISED THEM THAT I WAS HAVING THE SAME PROBLEM AS I HAD IN SEPTEMBER. THEY INSPECTED THE FRONT END AND ADVISED ME THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED. I INFORMED THE SERVICE ADVISER THAT I HAD THIS PROBLEM PREVIOUSLY AND THAT AT LEAST THE LEFT LOWER CONTROL ARM HAD BEEN REPLACED ONLY A FEW MONTHS EARLY. THE SERVICE ADVISER THEN INFORMED THAT THIS PROBLEM IS NO WAY RELATED TO THE RECALL AND I WOULD BE CHARGE $1400 TO HAVE THE PROBLEM FIXED. I HAVE BEEN TO SEVERAL DEALERSHIPS BUT KNOW ONE SEEMS TO WANT TO RESOLVED THIS PROBLEM WITHOUT CHARGING ME A FORTUNE. I HAVE ALSO CALLED THE CHRYSLER RECALL HOTLINE BUT THEY WERE JUST AS BAD AS THE DEALERSHIPS. WHAT IS MY NEXT COURSE OF ACTION TO TRY AND HELP RESOLVE THIS PROBLEM? *AK
2008
STEERING
TL*THE CONTACT OWNS A 2008 CHRYSLER SEBRING. THE CONTACT'S VEHICLE HAS LESS THAN 4,000 MILES AND HAS BEEN AT THE DEALER FOR REPAIR MORE THAN FOUR TIMES. THE FRONT END OF THE VEHICLE HAS BEEN RATTLING AND SHAKING DUE TO THE STEERING RACK AND PINION. THE RACK AND PINION WAS NOT BOLTED DOWN PROPERLY AFTER THE LAST REPAIR. SHE NOTIFIED THE MANUFACTURER AND DEALER IN AN ATTEMPT TO GET ANOTHER VEHICLE, BUT THEY REFUSED TO TAKE HER VEHICLE BACK. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE MILEAGE WAS LESS THAN 4,000. UPDATED 09/10/08 *BF THE DEALER REPLACED THE POWER STEERING PUMP. UPDATED 09/17/08. *JB