TL* THE CONTACT OWNS A 2008 VOLVO XC90. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AND HAD TO USE BOTH HANDS WITH AN EXTREME AMOUNT OF FORCE TO REMOVE THE KEY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ENGINE LOCK CYLINDER HAD FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS AWAITING REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 24,542. THE VIN WAS UNAVAILABLE.
2006
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT STATED THAT THE HEADLIGHTS HAD MALFUNCTIONED AND WOULD NOT ILLUMINATE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HER THAT THE COMFORT ELECTRONIC MODULE (CEM) WOULD NEED TO BE REPLACED. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. AFTER THE DIAGNOSIS, THE TECHNICIAN ADVISED THAT THE CEM ALSO WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.