INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPON RECEIVING MY 3020 VOLVO XC 60, I TOOK IT BACK TO THE DEALER ONCE, THEN TWO TIMES FOR A AIR LEAK AUDIBLE THROUGH THE DRIVERS SIDE WINDOW INSULATION. THE REPAIR DEALER MARRSUCH KAISERSLAUTERN VOLVO TOLD ME THAT YES THERE WAS A RECALL TECHNICAL STATEMENT ON THE DRIVERS SIDE WINDOW THAT WAS INDEED DISCOVERED. THE THIRD TIME T WAS BROUGHT BACK FOR THE SUPPOSED WEATHERSTRIPPING CHANGE. STILL NO DIFFERENCE. I FINALLY GAVE UP... JUST LAST WEEK DID I NOTICE THE BODY PAINT RUBBING OFF THE BOTTOM LEFT CORNER OF THE DOOR AND A SLIGHT RUBBING ON THE FRAME. IT SEEMS TO ME THAT OTHER CUSTOMERS HAVE NOTICED THE AIR LEAK AT 40 MPH OR THE MISALIGNMENT OF OTHER XC 60'S. I AM AT [XXX] ...WOULD YOU PLEASE LET ME KNOW? *TR
2010
UNKNOWN OR OTHER
ALTHOUGH THE CAR WAS A NEW CAR, WITHIN THREE WEEKS OF PURCHASE, THE AIR-CONDITIONER DID NOT WORK. WHEN WE BROUGHT IT INTO THE DEALERSHIP, THE SERVICE MANAGER SAID THAT A PEBBLE HIT THE CONDENSER, AND I WAS TOLD THAT I WOULD BE CHARGED $950.00 FOR THE REPAIR. I GOT A MANAGER AND THE OWNER OF THE DEALERSHIP INVOLVED, AND THEY FINALLY AGREED NOT TO CHARGE ME. INASMUCH AS I AM ON THE TOLL ROAD EVERY DAY, AND I AM NOT DRIVING ON A GRAVEL ROAD, I THINK THIS HAS TO BE A DESIGN FLAW BECAUSE THERE APPARENTLY IS NOT PROTECTION FOR THE CONDENSER. WHAT WOULD HAPPEN IF THIS CAR WAS TO BE DRIVEN ON A GRAVEL ROAD? IN FORTY YEARS OF DRIVING, I HAVE NEVER HEARD OF ANYTHING LIKE THIS HAPPENING. I ALSO BELIEVE THAT VOLVO SHOULD RECALL THESE CARS AND DEVELOP SOME SORT OF PROTECTION FOR THE CONDENSER, AS THIS IS A TREMENDOUS LIABILITY.