WHILE DRIVING ON A LOCAL STREET THE VEHICLE WITHOUT WARNING SUDDENLY SHUT DOWN, BRAKING THE VEHICLE TO A SUDDEN STOP AND LOCKING THE STEERING WHEEL IN THE MIDDLE OF MOVING TRAFFIC. THE VEHICLE CAME TO A SUDDEN COMPLETE STOP WITHOUT DRIVER INPUT NARROWLY AVOIDING A COLLISION. VEHICLE WAS UNABLE TO START OR BE MOVED AND HAD TO BE PLACED ON A FLATBED BY THE USE OF A DOLLY SYSTEM. IF THE VEHICLE HAD BEEN DRIVING ON A HIGHWAY CONTROL WOULD HAVE BEEN LOST CAUSING A VERY SERIOUS AND MOST LIKELY FATAL ACCIDENT. PLEASE ADVISE THE NEXT STEP IN THIS PROCEDURE AS I FEEL THIS CAR IS UNSAFE, IN THAT NO WARNING WAS PROVIDED IF A MALFUNCTION WERE TO AND DID OCCUR, WHY DID THE CAR COMPLETELY SHUT DOWN, STOPPING THE VEHICLE IMMEDIATELY AND LOCKING THE STEERING WHEEL. NO CONTROL WAS POSSIBLE DUE TO THIS SITUATION. AS STATED PREVIOUSLY IF THE VEHICLE WAS DRIVEN AT HIGHWAY SPEEDS AT THE TIME THIS WOULD SURELY HAVE BEEN FATAL. *TR
2014
VEHICLE SPEED CONTROL
THE VOLUME LEVEL OF THE LANE CHANGE WARNING SIGNAL IS EXTREMELY SOFT AND LARGELY UNDETECTABLE WITH BACKGROUND ROAD NOISES. THIS PRESENTS A SAFETY ISSUE AS THE DRIVER IS NOT ALERTED TO INADVERTENT LANE CHANGES AS HE/SHE SHOULD BE. I CAME PRETTY CLOSE TO HAVING AN ACCIDENT SINCE I HAD EXPECTED THE ALERT AND IT DID NOT OCCUR AT A VOLUME LEVEL THAT I COULD HEAR. (I HAD A 2010 VOLVO XC60 WITH THIS SAME FEATURE BUT THE VOLUME LEVEL OF THE LANE CHANGE WARNING WAS MUCH LOUDER). THE VOLVO DEALER CONFIRMS THAT THE VOLUME LEVEL OF THE LANE CHANGE WARNING IS NOT USER NOR DEALER ADJUSTABLE; IT WILL REQUIRE A SOFTWARE UPGRADE BY VOLVO. I HAVE INFORMED VOLVO CUSTOMER SERVICE OF THIS ISSUE. THEY SAY THEY ARE AWARE, BUT COULD NOT PROVIDE ANY DATE FOR THE SOFTWARE UPGRADE TO FIX THIS IMPORTANT ISSUE. SOME URGENCY NEEDS TO BE PROVIDED IN FIXING THIS AS IT IS A SIGNIFICANT SAFETY ISSUE. *TR