Other Engine Info: w/o EGR, w/o air pump, w/OBDII, w/variable valve timing, Bosch ME 7.0, w/RuLo, w/ORVR
Other Restraint System Info: Dual Airbags (SRS)
Plant City: Ghent
Plant Country: Belgium
Pretensioner: Yes
Transmission Style: Automatic
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2002
TIRES:SIDEWALL
WITHIN THE FIRST 5-1/2 MONTHS OF OWNING MY NEW VOLVO STATION WAGON, I HAD TO REPLACE 2 PIRELLI TIRES DUE TO SIDEWALL BUBBLING. 5 MONTHS LATER, WITH 12,000 MILES ON THE CAR, ONE OF THOSE BRAND NEW TIRES HAS TO BE REPLACED AGAIN DUE TO THE SAME ISSUE. MY MAIN COMPLAINT IS THAT VOLVO RECOMMENDED THESE TIRES TO ME DESPITE THE FACT THAT I INDICATED THAT I LIVE IN REDDING, CT, PRIMARILY DRIVE ON BACK ROADS, AND THAT MY MAIN REASON FOR BUYING THE CAR WAS SAFETY. THEY TOLD ME I WAS BETTER OFF WITH "HIGH PERFORMANCE TIRES". I'VE CONTACTED VOLVO AND THEY REFUSED TO ACCEPT ANY RESPONSIBILITY OR DO ANYTHING TO HELP. THEY TOLD ME THAT I MUST HAVE HIT A POTHOLE SO THE DAMAGE WAS MY FAULT BUT IN 18 YEARS OF DRIVING ON THE SAME ROADS THAT I'VE BEEN DRIVING MY VOLVO ON, I HAVE NEVER HAD TO REPLACE TIRES FOR ANY OTHER REASON THAN NORMAL WEAR AND TEAR. AND SINCE THE PROBLEMS WITH ALL 3 TIRES OCCURRED AT SEPARATE TIMES, IT SEEMS APPARENT THAT THESE TIRES ARE NOT APPROPRIATE FOR THE LOCAL DRIVING CONDITIONS. LUCKILY, THIS HAS NOT YET RESULTED IN AN ACCIDENT, BUT DUE TO THE FACT THAT I SPEND A LOT OF MY DRIVING TIME SHUTTLING MY SMALL CHILDREN AROUND, I'M AFRAID TO DRIVE THE CAR FOR FEAR THAT THE TIRES WILL BLOW OUT. I'D APPRECIATE ANY HELP YOU MIGHT BE ABLE TO PROVIDE SINCE I AM VERY CONCERNED ABOUT SAFETY.
2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK
I AM FILING THIS REPORT BECAUSE OF THE CONCERN ABOUT A POTENTIAL SAFETY PROBLEM WITH THE BRAKES. THE PROBLEM IS INTERMITTENT, HAS BEEN TAKEN BACK TO THE DEALER FIVE TIMES, AND CANNOT BE RESOLVED. INTERMITTENTLY WHEN APPLYING THE BRAKES THERE IS A CLICKING SOUND AND A STRONG VIBRATION FEELING ON THE BRAKE PEDAL WHEN BRAKING. THIS CLICKING AND VIBRATION CONTINUES UNTIL THE CAR COMES TO A FULL STOP. DEALER STATES THAT THIS IS THE ABS AND IS NORMAL FOR THIS CAR. I DON'T KNOW IF ITS REALLY THE ABS, BUT THE PROBLEM HAPPENS AT LEAST 5-10 TIMES PER WEEK UNDER NORMAL DRIVING CONDITIONS WHEN THE ABS SHOULD NOT ACTIVATE. THIS IS UNNERVING FOR THE DRIVER AND MAKES US FEEL UNSAFE. THERE ARE OTHER COMPLAINTS ON YOUR WEBSITE WITH THE SAME SYMPTONS, BUT WHERE THE CAR STALLED OR THE BRAKE PEDAL LOCKED UP. I'M CONCERNED THAT MY PROBLEM WITH TURN INTO A MORE SERIOUS PROBLEM, BUT THE DEALER SAYS THAT NOTHING IS WRONG. I'VE RECENTLY FOUND OUT THAT THE BRAKE SYSTEMS AND ABS WERE REDESIGNED IN 2001 AND THIS VIBRATION AND CLICKING PROBLEM WAS RESOLVED IN THE REDESIGN. ALTHOUGH THE DEALER NOW ADMITS THERE IS A PROBLEM, THEY SAY IT CANNOT BE FIXED. AS A RESULT, I HAVE A MAJOR SAFETY CONCERN AND DON'T WANT TO DRIVE THIS CAR ANY LONGER. IT'S ON LEASE AND VOLVO REFUSES TO TERMINATE THE LEASE.*AK