TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT WAS DRIVING VARIOUS SPEED AND WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL, THERE WAS A DELAYED RESPONSE WITH AN EXCESSIVE VIBRATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE SEPARATE OCCASIONS WHO STATED THE BRAKES WERE NOT COMPATIBLE FOR THE VEHICLE WEIGHT CAPACITY. THE FRONT AND REAR ROTORS WERE REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 200.
2011
SERVICE BRAKES
THIS VEHICLE HAS BEEN SERVICED BY THE SELLING DEALER SINCE IT WAS PURCHASED JULY 2011. THIS VEHICLE HAS HAD MANY SERIOUS / SAFETY PROBLEMS. THE BRAKES HAVE BEEN REPLACED 2 OR 3 TIMES. THE MOST RECENT PROBLEM WAS THE POWER BRAKE BOOSTER (OR SOMETHING LIKE THAT) HAS FAILED. MY WIFE WAS NOT ABLE TO STOP THE VAN. SHE WENT THROUGH A RED LIGHT WHERE CROSS TRAFFIC WAS TRAVELING AT SPEEDS OF 40MPH OR GREATER. HER DRIVING SKILLS AND USING BOOTH FEET ON THE BRAKE PEDDLE SHE WAS ABLE TO SLOW THE VAN AND STEER IT FROM GETTING BLIND SIDED. IT IS MY BELIEF THAT THIS VEHICLE IS UNSAFE, AND SHOULD BE REMOVED FROM THE ROADS. THE AMOUNT PROBLEMS, WHILE REPAIRED UNDER WARRANTY IS UN-HEARDOF FOR A NEWER MODEL VEHICLE. SAFELY FOR THE OCCUPANTS AND OTHERS AROUND IS THE NO. 1 PRIORITY. WITH ALL THE PROBLEMS THIS VAN SHOULD BE REMOVED AND MARKED UNSAFE, AND UN DRIVABLE. THIS LAST PART THAT FAILED COULD BECOME A MAJOR RECALL. *TR