DUE TO POOR INSTALLATION OF ALARM SYSTEM, WIRES VIBRATED LOOSE/CUT INTO IGNITION SYSTEM. *AK
2010
AIR BAGS:FRONTAL
AIR BAG SENSOR / SWITCH FOR FRONT PASSENGER SEAT MALFUNCTIONING. TESTED AND VERIFIED WITH BOTH 125LB AND 135LB ADULT FEMALE. INDICATOR LIGHT SHOWS PASSENGER AIR BAG AS OFF MOST OF THE TIME AND INTERMITTENTLY CHANGES TO ON WHILE DRIVING. I HAVE HAD THE TECHNICIANS BOTH LOOK AT AND VERIFY THE PROBLEM MORE THAN ONCE AND HAVE ALSO RECORDED VIDEO SHOWING MY WIFE SITTING NORMALLY IN THE SEAT WITH THE AIRBAG INDICATOR SHOWING "OFF". SUBARU HAS CONTINUED TO INSIST THAT THE SENSOR IS FUNCTIONING PROPERLY AND HAS EVEN GONE AS FAR AS CLAIMING THAT MY WIFE IS SITTING IMPROPERLY. THEY HAVE TRIED TO "RE-ZERO" THE SENSOR AND THEY CLAIM THAT THE SYSTEM IS SHOWING PROPER FUNCTION. I WAS TOLD THAT THERE IS NO LONGER A SPECIFIC WEIGHT SPECIFICATION FOR THE SENSOR (80LBS) AND THAT IT USES FUZZY LOGIC (MULTIPLE SOURCES OF DATA) TO DETERMINE THE SWITCH SETTING. I HAVE MADE 4 TRIPS TO THE DEALERSHIP TO CORRECT THE PROBLEM INCLUDING LEAVING MY NEW CAR WITH THEM FOR 7 DAYS ONLY TO HAVE IT RETURNED IN THE SAME CONDITION THEM STATING THAT IT WORKS ACCORDING TO SUBARU'S POLICIES. THEY HAVE ALSO CLAIMED TO RECREATE THE PROBLEM ON TWO OTHER 2010 MODELS OF THE CAR BRINGING THEM TO THE CONCLUSION THAT THE SENSOR IS FUNCTIONING PROPERLY. AT 125 / 135LBS, MY WIFE IS WELL OVER THE 80LB THRESHOLD OFTEN USED TO DETERMINE IF AN AIRBAG SHOULD DEPLOY OR NOT. IT IS THEREFORE DANGEROUS AND POTENTIALLY LIFE-THREATENING FOR MY WIFE TO RIDE IN THE PASSENGER SEAT OF OUR NEW CAR. *TR