Other Engine Info: Name Plate: Chevrolet, Pontiac, Saturn, Opel
Plant City: Spring Hill
Plant Company Name: Saturn
Plant Country: United States (USA)
Plant State: Tennessee
Seat Belts All: Manual
Transmission Style: Manual/Standard
Trim: Coupe Level 2
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2003
EQUIPMENT
AT THE TIME MY SATURN WAS INVOLVED IN AN ACCIDENT IT WAS UNDER 30,000 MILES AND STILL UNDER WARRENTY. I WAS DRIVING ON A BUSY HIGHWAY AND MY ACCELERATOR GOT STUCK. AT THE TIME I COULD NOT SEE WHAT WAS HOLDING DOWN MY ACCELERATOR. IT WAS A PIECE OF PANEL THAT CAME OFF PARTIALLY THAT WAS HOLDING THE ACCELERATOR REALLY HARD AND IT WAS STUCK MAKING MY PEDAL STUCK ALMOST ALL THE WAY TO THE FLOOR. I TRIED TO SLOW THE CAR DOWN WITH BOTH FEET ON THE BREAKS AND THE EMERGENCY BREAK TO NO AVAIL. I DIDN'T TURN THE IGNITION OFF BECAUSE I HAD CARS ON ALL SIDES OF ME GOING 50-70 MPH. IT WAS WHEN I CAME TO A RED LIGHT THAT I REALIZED MY CAR WASN'T GOING TO STOP AND I HAD NO OTHER CHOICE BUT TO HIT AN SUV AND MY CAR KEPT TRYING TO ACCELERATE AND PUSH THE SUV OUT OF THE WAY. THAT IS WHEN I TURNED OFF THE IGNITION. I HAD TO TURN OFF THE IGNITION BEFORE ANOTHER ACCIDENT OCCURRED. THE SUV WAS DAMAGED. MY CAR WAS DAMAGED. I HAVEN'T BEEN ABLE TO GET MY CAR FIXED BECAUSE I AM WAITING FOR SATURN TO ACKNOWLEDGE THE MANUFACTURING DEFECT WHICH CAUSED THE ACCIDENT, SO THAT THEY COULD LEND ME A RENT-A-CAR WHILE IT IS IN THE SHOP. BUT, I CANNOT GET THEM TO GIVE ME A CALL TO MAKE AN APPOINTMENT TO GET MY CAR IN THE SHOP OR SUPPLY A RENT-A-CAR. A FORENSIC INVESTIGATOR INSPECTED MY CAR ON FRIDAY AND AGREES THAT I DIDN'T CAUSE THE ACCIDENT. HE SUPPLIED THE INFORMATION TO SATURN AND STILL THREE DAYS LATER I CAN'T EVEN GET A COURTESY CALL. THE ACCIDENT WAS ON JUNE 16, 2005. I COULDN'T GET THEM TO CALL ME TO SPEAK ABOUT WHAT MY OPTIONS WERE UNTIL THE WEEK OF JULY 1, 2005. THEN AN INVESTIGATOR JULY 8, 2005. THEY HAVE NOT MADE ONE EFFORT TO WORK WITH ME ABOUT GETTING THE CAR INTO THE SHOP. THEY HAVE NOT GIVEN ME THE TIME OF DAY TO MAKE AN APPOINTMENT WITH A SATURN SHOP LOCATION TO GET MY CAR FIXED AND SO THAT THEY COULD SUPPLY A RENT-A-CAR.
2005
STEERING
I HAVE A 2005 SATURN ION I BOUGHT NEW IT HAS APPROX. 21,000 MILES ON IT AND THE POWER STEERING KEEPS GOING OUT. WHEN I SHUT THE CAR OFF IT RESETS, BUT AFTER A FEW YARDS IT GOES OUT AGAIN. I PLACED A CALL TO GM AFTER CALLING SATURN NORTH THEY SAID I WOULD HAVE TO HAVE A DIAGNOSTICS DONE AT THE SATURN DEALERSHIP IN WHICH I HAVE DONE, THE FIX IS I HAVE TO HAVE THE STEERING COLUMN REPLACED AT MY EXPENSE. NEITHER GM NOR SATURN ARE WILLING TO WORK WITH ME. GM HAS SAID IT IS NOT A MANUFACTURING DEFECT. THERE ARE SEVERAL OTHER COMPLAINTS AND THE FIX IS THE SAME, REPLACE THE STEERING COLUMN, FUNNY THAT WOULDN'T BE A MANUFACTURING DEFECT. THERE SHOULD BE A RECALL ON THIS KNOWN PROBLEM BEFORE SOMEONE IS HARMED OR KILLED. GM AND SATURN ARE PUTTING THEIR CUSTOMERS AND EVERYONE ELSE ON THE STREET IN DANGER, BECAUSE THEY ARE IGNORING THE PROBLEM. ALSO, MY POWER WINDOW ON THE DRIVERS SIDE NO LONGER WORKS - IT FALLS DOWN WHEN I TRY TO PUT THE WINDOW DOWN, BUT IT WAS STAYING UP UNTIL GM TOLD MY I HAD TO HAVE IT CHECKED OUT BY SATRUN NORTH DEALERSHIP, THEY SAID THE REGULATOR NEEDS TO BE REPLACED, BUT OF COURSE THEY DID NOT TELL ME THAT IF THEY TOOK THE DOOR PANEL OFF THE WINDOW WOULD NO LONGER STAY UP AND FOR SOME REASON NOW THE MOTOR FOR IT NO LONGER WORKS. COST ME $79.00 FOR THE DIAGNOSTICS AND I LEFT THERE WITH MY CAR WORSE THAN IT WAS. AT 21,000 MILES I DON'T THINK MY CAR SHOULD BE FALLING APART. *TR