Other Engine Info: Name Plate: Chevrolet, Pontiac, Saturn, Oldsmobile
Plant City: Spring Hill
Plant Company Name: Saturn
Plant Country: United States (USA)
Plant State: Tennessee
Seat Belts All: Manual
Series: Sedan Level 1
Transmission Style: Manual/Standard
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2005
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND SHE WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO NOTIFIED THE DEALER OF THE FAILURE. THE DEALER CONFIRMED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THERE WERE NO RELATED RECALLS; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 85,000.
2004
STEERING
TODAY 8/8/12, I JUMPED INTO MY 2004 SATURN ION AT 5PM AFTER WORK & IMMEDIATELY NOTICED THAT I COULD NOT TURN MY WHEEL AS I EXITED THE PARKING LOT, I HAD TO SWERVE HARD TO MY RIGHT TO BY AVOID A COLLISION WITH TWO CARS FROM THE OPPOSITE DIRECTION. I WAS TERRIFIED! MY DISPLAY SHOWED "PWR STR" I HAD NEVER SEEN THAT BEFORE, I LEFT MY CAR DIAGONALLY PARKED, SINCE IT WOULD NOT MOVE WENT FOR ASSISTANCE, A PASSERBY LOOKED UNDER MY HOOD FOR A WHILE THEN TURNED MY CAR ON AND THE DISPLAY WAS BACK TO MILEAGE AND MY WHEEL WAS WORKING FINE!! I DROVE MY CAR HOME AND IMMEDIATELY STARTED TO DO SOME RESEARCH TO FIND OUT WHAT IT COULD BE AND HOW I COULD FIX IT, I FIND OUT THAT THEIR IS A KNOWN PROBLEM WITH THE POWER STEERING! I HAVE NOT RECEIVED ANY LETTERS AT ALL. MY CAR HAS BEEN RELIABLE UP UNTIL NOW. IT HAS CLOSE TO 150K MIL (MILEAGE IS AN ESTIMATE ON THIS FORM) SINCE THIS APPEARS TO BE A GM PROBLEM, WHAT ARE MY OPTIONS? THANK YOU *TR