TL*THE CONTACT OWNS A 2008 SATURN AURA. WHILE FILLING THE TANK WITH FUEL AT A SERVICE STATION, THE CONTACT OBSERVED A GASOLINE LEAK COMING FROM THE FUEL TANK UNDERNEATH THE VEHICLE. HE NOTICED A STREAM OF GASOLINE ON THE GROUND. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE FOR SAFETY CONCERNS. THE VEHICLE IS CURRENTLY BEING TOWED TO AN AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 4,000. PHONE INTERVIEW UPDATE (JUL-09-2008): THE COMPLAINANT DID NOT REALIZE FOR A WHILE THAT THE FUEL TANK WAS LEAKING WHILE HE WAS REFUELING IT. HE ESTIMATED THAT FOUR GALLON OF GASOLINE WAS SPILLED. THE SATURN DEALER TOLD HIM THAT SOMETHING CONNECTING TO THE FUEL TANK WAS LEAKING AND THAT THE FUEL TANK HAD TO BE REPLACED. THE VEHICLE WAS STILL AT THE SATURN DEALERSHIP AWAITING REPAIR.
2008
ELECTRONIC STABILITY CONTROL
I OWN A 2008 SATURN AURA XR. THE CAR HAS BEEN TROUBLE SINCE I HAVE TAKEN IT HOME. IT HAS HAD A TOTAL OF 8 PROBLEMS WITHIN THE FIRST YEAR, AND NOW HAS A PROBLEM THAT IS DANGEROUS AND SATURN HAS BEEN UNABLE TO CORRECT. THE CAR IS LESS THAN A YEAR OLD WITH ONLY 14000 MILES. PERIODICALLY WHEN GOING AT SPEEDS ABOVE 55 MPH THE TRACTION AND STABILITY CONTROL SYSTEM WILL ERROR. WHEN THIS OCCURS THE WHOLE CAR BEGINS TO SHAKE. THE ENGINE BEGINS STALLING OUT AND THE CAR BECOMES DIFFICULT TO CONTROL. I HAVE TAKEN THE CAR TO THE DEALERSHIP TWICE. THE DEALERSHIP HAS NO IDEA WHAT THE PROBLEM IS. I AM SCARED TO DRIVE THE CAR. I HAVE VOICED MY CONCERNS WITH GENERAL MOTORS, AND THEY WERE NEGATIVE AND UNRESPONSIVE. THEY HAVE EQUIPPED MY CAR WITH A MONITOR SO THEY ARE ABLE TO RECORD EVERYTHING THAT HAPPENS. I REQUESTED THEM SUPPLY ME WITH A RENTAL CAR, FOR SAFETY REASONS UNTIL THE CAR IS FIXED. GM HAS DENIED MY REQUEST. I ASKED GM TO GUARANTEE IN WRITING THAT THE CAR IS SAFE TO DRIVE, AND THEY WILL NOT. I HAVE ASKED GM TO REPLACE THE VEHICLE WHICH THEY HAVE ALREADY DENIED. I AM UNSURE WHAT TO DO FROM HERE, EXCEPT DRIVE AN UNSAFE VEHICLE, AS I CANNOT AFFORD TO PURCHASE ANOTHER NEW CAR. *TR
