TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WOULD INTERMITTENTLY EXHIBIT ABNORMAL SHAKING AND JERKING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE WOULD BEGIN TO REV UNUSUALLY LOUD WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN IN TO BE EXAMINED FOR THE FAILURE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 25,000.
2008
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TL* THE CONTACT OWNS A 2008 SATURN AURA. HE NOTICED IN THE VEHICLES OWNER'S MANUAL THAT THE ENGINE (4 CYLINDER) PART ILLUSTRATIONS ON PAGES 5-14 WERE IMPROPERLY ALIGNED WITH THE CORRESPONDING LETTER DESIGNATIONS ON PAGES 5-15. HE SENT TWO LETTERS TO THE MANUFACTURER AND NEVER RECEIVED A WRITTEN RESPONSE. HE DID RECEIVE TWO PHONE CALLS WITH CORRESPONDING REFERENCE NUMBERS INDICATING THAT HIS LETTERS WERE RECEIVED. AS OF CURRENT DATE HE HAS NOT RECEIVED A CORRECTION OF THE MANUAL. THE FAILURE MILEAGE WAS 3,000. THE CURRENT MILEAGE WAS 22,000. BL