ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2001 SAAB 9-5, CONSUMER HAS NOT RECEIVED REIMBURSEMENT FOR THE RECALL WORK DONE ON THE VEHICLE. *KB THE CONSUMER RECEIVED A RECALL LETTER IN THE MAIL ONE MONTH LATER, AFTER THE REPAIRS WERE ALREADY PAID FOR. WHEN THE CONSUMER CALLED TO INQUIRE ABOUT HER REFUND, SHE WAS TOLD BY THE MANUFACTURER, THAT THEY DIDN'T HAVE ALL OF THE PAPERWORK AND ALSO THEY DIDN'T HAVE HER ADDRESS. NINE MONTHS LATER, THE CONSUMER STILL HAS NOT RECEIVED REIMBURSEMENT. THE CATALYTIC CONVERTER WAS REPLACED. *JB
2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 SAAB 9-5. WHILE DRIVING 50 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OR DUPLICATE THE FAILURE ON TWO OCCASIONS. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 5,800. UPDATED 09/18/07 *TR