I OWN A 2000 PONTIAC GRAND PRIX GT ABOUT 2YRS. AGO MY TRANSMISSION FAILED ON ME. MY PROBLEM WAS DIAGNOSED BY A ASE CERTIFIED MASTER MECHANIC. I WROTE A LETTER TO GM ABOUT THIS PROBLEM,WHICH WASN'T MY ONLY GM TRANSMISSION I HAVE HAD REPLACED WITHIN A 5 YEAR TIME FRAME .I ALSO HAD TO REPLACE ONE IN A 1990 CHEVY CAVALIER Z24 THAT WAS ONLY ABOUT 9 YEARS OLD AT THE TIME AND I ALSO HAD TO REPLACE THE FUEL INJECTORS ON THAT AS WELL BUT THAT IS A WHOLE OTHER STORY. I CALLED DEALERSHIPS TO GET THE PROPER ADDRESS OF WHERE I COULD SEND MY LETTER OF DISSATISFACTION WITH GM, AND IT WAS COMPLETELY IGNORED!I DIDN'T ASK GM TO PAY FOR THE WHOLE TRANSMISSION REPLACEMENT,JUST TO MEET ME HALF WAY AND HELP A REGULAR GUY GET TO AND FROM WORK WITH A DEPENDABLE VEHICLE,TAKE CARE OF HIS FAMILY AND NOT BE HIT WITH A 2200.00 BILL THAT I AM STILL PAYING ON BECAUSE I HAD TO PUT IT ON A CREDIT CARD AND ALSO GET CHARGED INTEREST ON TOP OF THAT. GM,FORD AND CHRYSLER WONDER WHY THEY ARE LOSING THE BATTLE TO FOREIGN CARS? MY PERSONAL OPINION IS THIS SIMPLE:THEY HAVE HIGHER TOLERANCES WHEN THEIR VEHICLES ARE PUT TOGETHER RESULTING IN LESS MECHANICAL FAILURES. DON'T GET ME WRONG WHEN I FIRST ENTERED THE CAR BUYING MARKET, I LOVED AND ONLY, BOUGHT AMERICAN CARS, BUT OVER THE YEARS MY OPINION HAS BEEN SWAYED. I ALSO FEEL THAT BECAUSE MY PROBLEM WASN'T DIAGNOSED BY A MECHANIC WHO WAS EMPLOYED BY GM,THAT WAS JUST ANOTHER REASON MY LETTER WENT UNANSWERED. *JB
1997
UNKNOWN OR OTHER
THE PAINT ON THE REAR WHEEL WELLS AS WELL AS THE PAIN ON THE RUNNING BOARDS ALL THE WAY BACK TO THE REAR QUARTER PANNELS IS RUSTING OUT. I FOUND YOUR WEBSITE AND THOUGHT THAT I MIGH BE COVERED, BUT APPARENTLY I AM NOT AND GM SAID THEY HAVE CHANGED THEIR PLANT TO OSHAWA, CANADA. THEY ALSO SAID THAT THEY HAVE CHANGED THEIR PAINT. WHEN I ASKED WHAT I SHOULD DO THEY SAID THAT IT IS PRETTY MUCH TOUGH LUCK. AND THAT IS ABOUT IT. ALSO THE COOLENT RETURN HOSE IN THE ENGINE GOES EVERY 2 YRS. AND AT CANADIAN TIRE IT COSTS. ABOUT 375$ TO REPLACE.