WHILE WAITING TO HAVE THE FRONT COIL SPRING RECALL 04V332000 PERFORMED, THE FRONT LEFT COIL SPRING BROKE AND CUT THE FRONT LEFT TIRE. THE DEALERSHIP DOESN'T KNOW WHEN THE RECALL PART WILL BE AVAILABLE TO PERFORM THE RECALL. *JB
2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT WAS DRIVING 15 MPH WHEN THE FRONT COIL SPRING FRACTURED AND PUNCTURED THE FRONT TIRE. THE VEHICLE WAS REPAIRED BY AN AUTOMOTIVE SHOP. IN ADDITION, THE REAR SPRINGS WERE ALSO FRACTURED AND ALL FOUR STRUTS AND SPRINGS WERE REPLACED AS WELL AS THE SWAY BAR. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 06/24/11 *BF UPDATED 06/30/11.*JB