I'VE BEEN TO A FIRESTONE DEALER AND THE PLACE I BOUGHT THE VEHICLE, BOTH TELL ME THAT MY TIRES AREN'T ON RECALL, BUT CAN SELL ME NEW ONES.MY TIRES ARE CRACKING AROUND THE TREADS JUST LIKE THE RECALLED ONES I'VE SEEN ON TELEVISION, BUT THEY BOTH ARE TELLING ME THERE IS NOTHING THEY CAN DO ABOUT IT! I JUST CAN'T GO OUT AND AFFORD NEW ONES, AND THESE ARE CLEARLY DEFECTIVE. WHO CAN I GET TO ACTUALLY LOOK AT THESE TIRES AND TAKE RESPONSIBILITY? THE FIRESTONE REPRESENTATIVE TOLD ME THAT HE HAS SEEN SEVERAL OF MY TYPE OF SPLITTING, BUT THERE IS NOTHING HE CAN DO (HE WAS QUITE RUDE ALSO) ABOUT IT EXCEPT SELL ME NEW ONES. NOW IF THESE FIRESTONES AREN'T RECALLED AND ARE BAD, WHY WOULD I PURCHASE OTHER NON-RECALLED FIRESTONES. I HAVE RETAINED AN AIR PRESSURE OF APPROX. 34PSI SINCE I'VE OWNED IT. THESE TIRES ARE CRACKING AND ANYONE WHO WISHES TO VIEW THESE CAN JUST CONTACT ME AND I WILL MAKE THEM AVAILABLE AT ANY TIME. PLEASE CONTACT ME, I'M ABOUT AT THE END OF MY ROPE AND THESE TIRES SHOULD ALSO BE RECALLED, UNLESS OF COURSE MINE ARE DEFFECTIVE ALONE, AND THEN THEY (FIRESTONE OR FORD) SHOULD CORRECT THIS PROBLEM TO..THANK YOU FOR YOUR TIME..V/R, J. MATT DUFFIN (DOT NUMBER: W2 TIRESIZE: P235/75R15) (DOT NUMBER: W2 TIRESIZE: P235/75R15)
2006
UNKNOWN OR OTHER
OWNER OF A 2006 MERCURY MOUNTAINEER. I PURCHASED MY VEHICLE IN FEBRUARY 2010. THE RETRACTABLE RUNNING BOARDS DO NOT OPERATE PROPERLY. SOMETIMES UP THEN DOWN ONE UP THE OTHER DOWN. DISCONNECTING MOTOR OR PULLING FUSES ARE NOT THE ANSWERS. STEEL MIXED WITH ALUMINUM PINS IS BAD BUT CAN BE FIXED. I REVIEWED NUMEROUS ON-LINE COMPLAINTS AND WANTED TO KNOW WHY THIS ITEM HAS NOT BEEN RECALLED. THE BOARDS HALF WAY DOWN IS A CONSTANT TRIP HAZARD WHEN GETTING IN AND OUT OF THE VEHICLE. 1500 DOLLARS TO REPLACE THE ENTIRE UNIT IS THE WRONG ANSWER. THIS IS CLEARLY A DESIGN PROBLEM ON A GREAT VEHICLE