I WAS DRIVING MY FAMILY HOME IN OUR HYBRID MILAN ON A BUSY STREET AND THE ENGINE LIGHT FOR POWER TRAIN FAILURE (A WRENCH) CAME ON, SIMULTANEOUSLY WITH TOTAL LOSS OF ACCELERATION. I IMMEDIATELY PUT ON MY BLINKER TO MOVE OUT OF THE WAY AND TO A SAFE PLACE TO STOP. I WAS IN THE LEFT LANE AND HAD TO MOVE ACROSS SEVERAL LANES TO GET AWAY FROM TRAFFIC CONFUSED BY MY SUDDEN AND APPARENTLY UNREASONABLE DECELERATION. I PULLED OVER INTO A SIDE STREET AND STOPPED THE CAR, LOOKED UP THE LIGHT MEANING IN THE CARD MANUAL AND WAITED A FEW MINUTES. I RESTARTED THE CAR AND DROVE IT AROUND A SMALL NEIGHBORHOOD SUCCESSFULLY BEFORE I WOULD ATTEMPT TAKING IT HOME WITH MY YOUNG DAUGHTER IN THE CAR. WE TOOK A TENTATIVE DRIVE HOME WITH THE EMERGENCY LIGHTS FLASHING, HOPING IT WOULD NOT HAPPEN AGAIN, AS THERE WAS NO WAY TO GO HOME WITHOUT TRAFFIC IN THE WASHINGTON DC AREA. COMING TO THIS SITE AND SEEING ALL THE COMPLAINTS I AM WONDERING IF WE HAVE TO HAVE FATALITIES BEFORE THIS IS INVESTIGATED AND RECALLED. I DRIVE ON HIGHWAYS DAILY AND MY 7 YEAR OLD'S LIFE IS TOO IMPORTANT FOR THIS UNCERTAINTY. UNTIL NOW, I JUST LOVED MY CAR. NOW IT IS SCARY AS I SEE THIS IS COMMON, UNPREDICTABLE AND CLEARLY DANGEROUS. *TR
2008
STRUCTURE:FRAME AND MEMBERS
SUDDENLY, 2 MONTHS AFTER PURCHASING A 2008 MERCURY MILAN PREMIER FROM A LINCOLN MERCURY DEALERSHIP, I NOTICED A SIGNIFICANT AMOUNT OF RUST IN THE SEAT BRACKETS AND POWER SEAT HARDWARE ON BOTH THE DRIVER AND PASSENGER SIDE. THE CAR HAD 6,900 MILES WHEN I BOUGHT IT AS A CPO VEHICLE. I ALSO BOUGHT AN EXTENDED WARRANTY. I TOOK THE CAR TO THE DEALERSHIP ON MONDAY OCTOBER 11, 2010 AND THEY SAID THE RUST WAS NORMAL (I DISAGREE). THE RUST IS NOW SEEPING INTO THE CARPET AS WELL. YESTERDAY, OCTOBER 18, 2010, I TOOK THE VEHICLE TO AN INDEPENDENT CERTIFIED MECHANIC FOR AN OPINION. HE CONCURS THAT IT IS NOT NORMAL AND POSSIBLY A SAFETY HAZARD. THE DEALERSHIP HAS NOT RETURNED MY PHONE CALLS THIS CAR IS PRACTICALLY NEW AND I REFUSE TO BELIEVE THAT AN ACCELERATING AMOUNT OF RUST ON MY VEHICLE IS SAFE, ATTRACTIVE OR NORMAL. THERE IS ALSO AN EXHAUST NOISE (CONFIRMED BY THE DEALERSHIP) BUT THEY SAID FORD WILL NOT FIX IT SINCE IT ISN'T A SAFETY ISSUE. THIS CAR IS PRACTICALLY BRAND NEW. THE CAR BELONGED TO A COUPLE WHO ONLY DROVE IT IN THE SUMMER IN MICHIGAN SINCE THEY STAYED IN FLORIDA IN THE WINTER. IT IS PRISTINE EXCEPT FOR THOSE 2 DANGEROUS PROBLEMS. I FEEL THEY REFUSE TO FIX IT BECAUSE IT IS TIME CONSUMING AND COSTLY. THE DEALERSHIP TRIED TO TELL ME THAT TAKING THE SEAT APART WILL "WEAKEN" IT AND "IT WILL NEVER BE THE SAME". CARS ARE TAKEN APART EVERY DAY AND PEOPLE TOO! THAT'S WHAT DOCTORS AND MECHANICS ARE FOR. PLEASE HELP ME BEFORE THE SEAT SEPARATES FROM THE FRAME AND I HAVE AN ACCIDENT. *TR