SAFETY ISSUE: VEHICLE COULD NOT BE SAFELY DRIVEN. THE POWER LIFT GATE GOT STUCK FULLY OPEN AND WOULD NOT MOVE UP OR DOWN. IT COULD NOT BE SHUT MANUALLY. THE ROD HOLDING THE DOOR WHICH IS PULLED DOWN INTO THE MOTOR WOULD NOT BUDGE. THE VEHICLE COULD NOT BE SAFELY DRIVEN WITH THE HATCH STUCK OPEN LIKE THAT. I HAD TO FIND A WAY TO DISENGAGE THE ROD FROM THE LIFE GATE. STILL, EVEN WITH THE ROD DISENGAGED, IT COULD NOT BE FULLY SHUT. I WAS ABLE TO TIE DOWN THE HATCH HALF WAY SHUT SO THAT I COULD DRIVE IT TO A DEALERSHIP TO BE REPAIRED. BY RESEARCHING SIMILAR PROBLEMS OTHER CX-9 OWNERS HAD, I WAS ABLE TO DETERMINE THAT INSULATION AROUND THE WORM GEAR OF THE MOTOR, BEHIND THE LEFT REAR PANEL, HAD LOOSENED AND GOTTEN CAUGHT IN THE WORM GEAR. THIS IS A PROBLEM THAT IS RELATED TO CONSTRUCTION OF THE VEHICLE, SINCE THE INSULATION IS BEHIND A SECURED PANEL AND NOT ACCESSIBLE BY THE OPERATOR. *TR
2013
AIR BAGS
PASSENGER SAS ( AIRBAG,SIDEAIR BAG,SEATBELTPRETENSIONER ) WITHOUT REASON TURNS OFF AND ON. MY WIFE ( 96 LB ) IS NOT A CHILD AS DEFINED BY THEIR LITERATURE ( 66 LB ). MY WIFE IS CONSEQUENTLY RENDERED PROTECTED AND THEN WITHOUT REASON, UNPROTECTED BY THE SAS SYSTEM BUILT INTO THE VEHICLE. MAZDA'S POSITION IS THAT SHE SHOULD SIT IN THE BACK SEAT. THIS VEHICLE IS UNSAFE FOR HER. MAZDA WILL DO NOTHING BUT OFFER ME PLATITUDES, BUT NO SOLUTION TO THIS UNSAFE SITUATION. THIS IS CLEARLY BAD ENGINEERING AND DESIGN, PUTTING MANY PEOPLE IN HARMS WAY. [XXX] VEHICLE SOLD BY GUNTHER MAZDA FORT LAUDERDALE. FLA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
