FROM THE DAY I PURCHASED MY CX7 THE BRAKES WERE NOT WORKING PROPERLY AND THE AIR CONDITIONER MADE LOUD BANGING NOISES AND DOES NOT GET COLD. WHEN I WAS AT MY WITS END AND TOOK CX7 TO DEALER AT 9,600 MILES MAZDA SAID I HAD A BAD MASTER CYLINDER AND REPLACED IT. WHEN THE MASTER CYLINDER WAS REPLACED MY CHECK ENGINE LIGHT CAME ON. MAZDA ORDERED ANOTHER MASTER CYLINDER AND A BRAKE BOOSTER. WHEN THESE WERE REPLACED MY CHECK ENGINE LIGHT CAME ON AGAIN. MAZDA SAID MY ENGINE WAS RUNNING ON A LEAN MIXTURE AND CORRECTED THIS. THE CHECK ENGINE LIGHT IS OFF CX7 RUNS VERY ROUGHLY. ONLY USE PREMIUM GASOLINE AND SYNTHETIC MOTOR OIL. MAZDA FIELD REPRESENTATIVE ADVISED ME AND DEALER THAT LOUD NOISE FROM AIR CONDITIONER IS NORMAL AND TYPICAL OF ALL SIMILAR MAZDA VEHICLES. I HAVE THIS DOCUMENTATION REGARDING A/C IN WRITING FROM MAZDA. AIR CONDITIONER BARLEY GETS CAR COOL, IS INEFFECTIVE WHEN TEMPERATURE IS NINETY DEGREES. MY BRAKES ARE SLIGHTLY BETTER, BUT STILL LOW AND SOFT. CX7 RUNS EXTREMELY ROUGH AND IS GETTING VERY POOR GAS MILEAGE. *TR
2007
ENGINE AND ENGINE COOLING
2007 MAZDA CX7 - TURBO BROKE WHILE DRIVING CAUSING TREMENDOUS SQUEALING SOUND AND LOSS OF POWER. ABLE TO DRIVE HOME AND HAD TOWED TO MAZDA DEALERSHIP. SERVICE MGR CALLED ME SAYING THEY CHECKED CAR OVER AND COULD NOT FIND ANYTHING WRONG WITH IT AND ASKED IF I WANTED AN OIL CHANGE. I SAID GO AHEAD WITH AN OIL CHANGE BUT THERE IS DEFINITELY SOMETHING WRONG WITH CAR AND TO CHECK AGAIN. MGR CALLED BACK LATER SAYING A SCREW IN THE TURBO HAD COME LOOSE, TURBO WAS BROKEN, I NEEDED A WHOLE NEW ENGINE AND IT WOULD COST $9,000. CAR HAD 34,000 MILES AND STILL UNDER WARRANTY. I FAX'D COPIES OF OIL CHANGE RECEIPTS. MAZDA NORTH AMERICA DENIED WARRANTY CLAIM SAYING MY OIL RECEIPTS WERE UNVERIFIABLE. MNA TOLD ME THEY WOULD NOT VERIFY MY RECEIPTS. THEY CLAIMED THERE WAS "SLUDGE" AND THAT CAUSED IT TO BREAK AND I HADN'T TAKEN CARE OF IT. IT WAS A LEASED VEHICLE WITH ONLY 3 MONTHS LEFT TO PAY. HAD JUST STARTED A NEW JOB AFTER BEING UNEMPLOYED AND HAD TO RENT A CAR COSTING $650 AND THEN GO BUY A KIA CAUSING EXTREME FINANCIAL & EMOTIONAL DURESS. I TOLD THE SERV MGR THAT I COULD HAVE BEEN KILLED AND FOUND OUT THESE CARS WERE ENGINEERED INCORRECTLY CAUSING THEM TO GET TOO HOT CAUSING "SLUDGE", THAT I KNEW HE KNEW ABOUT THE ISSUE BECAUSE A SERVICE BULLETIN HAD BEEN RELEASED JAN 08 STATING THE EXACT PROBLEM, AND MAZADA WAS TRYING TO AVOID A RECALL. HE STATED THAT IT WAS "MAZDA NORTH AMERICA", AND NOT HIM AND IF IT WERE UP TO HIM HE WOULD FIX THE CAR UNDER WARRANTY. I TOLD HIM I WAS UNDER EXTREME DURESS AND THAT MAZDA SHOULD DO THE RIGHT THING AND FIX THE CAR. THEY REFUSED SO HAD TO LEAVE THE CAR AT THE DEALERSHIP.AND WALK AWAY. NOW MAZDA SAYS I OWE THEM $5,000. FILED COMPLAINTS WITH BBB AND ATTORNEY GENERAL. IT IS AN OUTRAGE THAT SO MANY MAZDA CX7 OWNERS HAVE HAD SAME NIGHTMARE AND MAZDA DOES NOT CARE ABOUT THE SAFETY OF IT'S CUSTOMERS. PLEASE HELP US. *TR
