TL*THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE DRIVING 2 MPH IN REVERSE, THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS OR CRASH. THE DRIVER SUSTAINED A BRUISED ARM, BUT WAS ABLE TO DRIVE TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF DEPLOYMENT. NO REPAIRS WERE MADE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,746.
2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. DURING ROUTINE MAINTENANCE AND A TUNE-UP, HE RECEIVED A CALL FROM THE MECHANIC STATING THAT THEY BROKE PART OF THE SPARK PLUG INTO THE ENGINE CYLINDER WHILE TRYING TO CHANGE THEM. THE DEALER WOULD NOT ASSUME LIABILITY FOR THE REPAIR. THE NECESSARY REPAIRS WERE PERFORMED ON THE VEHICLE AT THE OWNER'S EXPENSE. ON A SEPARATE OCCASION, WHILE DRIVING AT SPEEDS OF LESS THAN 35 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY FOUND THE FUEL PUMP COMPUTER MODULE FAILED. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 11/22/10 *BF UPDATED 11/23/10