FRONT BRAKES FAILED WHILE DRIVING. ALSO, ENGINE BLEW OUT WITHOUT WARNING.*JB. *AK
2007
INTERIOR LIGHTING
ON 07/26/07, WHILE DRIVING OUR BRAND-NEW NAVIGATOR, (PURCHASED NEW ON 07/06/07) ALL DASH LIGHTS FLICKERED AND BRAKE PEDAL WOULD NOT ENGAGE. A CRACKING NOISE COMING FROM THE BRAKE PEDAL SOUNDED, AND THE LIGHT SHOWING A CAR WITH SQUIGGLY LINES FLASHED. AFTER SEVERAL ATTEMPTS TO ENGAGE THE BRAKES, WE WERE FINALLY ABLE TO BRAKE, BUT FOR A WHILE WE WERE NOT SURE WE WERE GOING TO BE ABLE TO DO SO. TOOK THE CAR TO THE DEALER, THEY SAID THEY TRIED TO DUPLICATE THE PROBLEM, BUT THEY COULDN'T. THE SAME SITUATION HAPPENED AGAIN ON 08/22/07, IN SEPTEMBER, ON 10/31/07, 11/27/07, 1/22/08 AND AGAIN IN MARCH 2008. THE DEALER WAS NEVER ABLE TO DUPLICATE THE PROBLEM, BUT THE BRAKES KEEP ON MALFUNCTIONING. TO MAKE MATTERS WORSE, THE CODE USED IN THE REPAIR FORMS, STATES "CUSTOMER COMPLAINT" AND "MULTICHECK INSPECTION", BUT DOES NOT DESCRIBE THE BRAKES PROBLEM, THEREFORE IT SHOWS AS IF THERE HAD NEVER BEEN A BRAKE PROBLEM. I CONTACTED FORD, ASK THEM TO BUY BACK THE VEHICLE, AND A REPRESENTATIVE WHO IS NOT A MECHANIC TOLD ME THAT A FUSE WAS BEING ACTIVATED FOR EXCESS LIGHT, BUT IT HAD BEEN FIXED. THAT WAS BEFORE THE MALFUNCTION OF MARCH 2008, SO IT MUST NOT HAVE BEEN IT. IT ALSO SURPRISES ME THAT THE MECHANICS WORKING ON THE VEHICLE CAN'T TELL ME WHAT IS WRONG WITH IT, OR HOW TO FIX IT, BUT SOMEBODY WHO IS NOT A MECHANIC AND HAS NOT EVEN SEEN MY VEHICLE CAN TELL ME HOW IT WAS FIXED. ON TOP OF THAT, SINCE I CONTACTED FORD DIRECTLY, THE MANAGER OF THE DEALER GOT UPSET BECAUSE WE DID SO. *TR