DEALERSHIP REPLACED THE MOTOR AND THE COMPUTER OF DRIVER'S SEAT THAT WAS TOO LOOSE AND MOVED BACK AND FORTH WHILE DRIVING, CAUSING A DISTRACTION TO THE CONSUMER. 6 MONTHS LATER, CONSUMER EXPERIENCED THE SAME PROBLEM. *AK THE VEHICLES BRAKES SQUEAKED, THE DOOR PANEL WAS LOOSE, THE SIDE MIRROR MOTOR FAILED. THERE WAS A RATTLING NOISE COMING FROM THE REAR CENTER CONSOLE AND THERE WAS A LOUD HUMMING NOISE FROM THE PASSENGER DASH IN COLD WEATHER. THE GEAR SHIFTER BROKE WHILE DRIVING. THE ORIGINAL WINDSHIELD WIPER LEFT A BLACK SMEAR ON THE WINDOW WHEN IT RAINED WHICH MADE IT DIFFICULT TO SEE. THE FRONT DOOR MOLDING WARPED. THE CONSUMER NO LONGER WASN'T THE VEHICLE AND HAS REQUESTED A REFUND. *NM
2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY SON,[XXX], GOT A SECOND DEGREE (I'M A PHYSICIAN) BURN ON HIS RIGHT LATERAL CALF BY THE TAIL PIPE WHEN HE WAS STANDING AT THE BACK END OF OUR 09 LINCOLN NAVIGATOR SUV. THE TAIL PIPE IS POINTS BACKWARDS AND, ALTHOUGH IT DOESN'T PROTRUDE, IT IS JUST FLUSH WITH THE REAR BUMPER, THUS WHEN HE WAS LEANING IN TO GRAB HIS TENNIS GEAR HIS RIGHT CALF TOUCHED THE TAIL PIPE. HE NOW HAS A "CRESCENT MOON" SHAPED BURN WOUND WITH SOME BLISTERING ON HIS RIGHT CALF THAT WE ARE WORKING TO PREVENT FROM GETTING INFECTED. THE DEALERSHIP PARTS DEPARTMENT TELLS ME THERE'S NO PLASTIC CAP OR A SHORTER TAIL PIPE THAT THEY CAN INSTALL TO PREVENT THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR