TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE CLOSING THE WINDOWS, THEY WERE SCRATCHED BY AN ELEMENT INSIDE THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO STATED THAT THE WINDOW TRAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,143.
2008
STRUCTURE
TL*THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT WHEN DRIVING THE SUNLIGHT REFLECTION COMBINED WITH THE CONTRAST FROM THE INSTRUMENT CONTROL PANEL IMPAIRED HIS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER AND A TECHNICIAN ADDED A BLACK COVERING FOR THE INSTRUMENT PANELS SURFACE. THE FAILURE MILEAGE WAS 14,000. THE CURRENT MILEAGE WAS 19,000. UPDATED 11/10/09 *BF UPDATED 11/13/09.*JB