Ownership Cost for 2011 Lincoln MKX Base
Estimated: $46532 over the next 5 years
| Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | Total | |
|---|---|---|---|---|---|---|
| Depreciation | $3482 | $1671 | $1462 | $1323 | $1184 | $9122 |
| Insurance | $1875 | $1941 | $2009 | $2079 | $2152 | $10056 |
| Fuel | $1733 | $1785 | $1848 | $1922 | $2008 | $9296 |
| Maintenance | $2763 | $1954 | $1229 | $1463 | $2291 | $9700 |
| Repairs | $977 | $1138 | $1298 | $1417 | $1627 | $6457 |
| Taxes & Fees | $1283 | $1283 | $1283 | $1283 | $1283 | $1900 |
| Total Ownership Costs | $12113 | $8635 | $8032 | $8324 | $9428 | $46532 |
| Model year | COMPONENT | Complaint |
| 2011 | ELECTRICAL SYSTEM | RADIO AND AC SETTINGS CHANGE EVERY TIME THE CAR IS RESTARTED. CAN NOT MAKE A CALL USING THE VOICE COMMAND SYSTEM. CALL WILL NOT ROUTE THROUGH THE CAR'S SPEAKERS. STEREO WILL NOT COME BACK ON AFTER A CALL. STEREO FREEZES UP AND SHOWS THAT IT IS ON SIRIUS, BUT IS REALLY ON AN FM STATION. STEREO STAYS ON WHEN THE CAR IS TURNED OFF AND DOOR IS OPENED. SYNC SCREEN BLANKS OUT AND STAYS OFF. PERFORMS "SYSTEM MAINTENANCE" FREQUENTLY. SAYS THAT THE NAVIGATION CARD IS FAULTY. BACK UP CAMERA DOES NOT COME ON, BUT SYSTEM SAYS IT IS FUNCTIONING. HAS BEEN TAKEN TO THE DEALERSHIP TWICE FOR REPAIRS. THEY HAVE PERFORMED A RESET BOTH TIMES WHICH TEMPORARILY RESTORES FUNCTION. WAS TOLD THAT NOTHING FURTHER COULD BE DONE UNLESS LINCOLN CAME OUT WITH AN UPDATE. *TR |
| 2011 | SEATS | AFTER PURCHASINNG MY VEHICLE, I NOTICED A DISTINCT HARD OBJECT JUST UNDER THE SEATING SURFACE. AT FIRST I THOUGHT IT WAS A SEAT ADJUSTMENT SUCH AS A LUMBAR SUPPORT ON THE SEAT BOTTOM, BUT THAT IS NOT THE CASE. I WAS, AND STILL AM, SITTING DIRECTLY ON THE MOTOR CONTROLS FOR THE SEAT. I CONTACTED THE DEALER WHERE I BOUGHT IT TWICE ABOUT THE PROBLEM AND WAS TOLD TO TAKE IT TO A DEALER HERE IN FLORIDA WHERE I WORK. I TOOK IT TO A LINCOLN DEALER IN WEST PALM BEACH. THE SERVICE REP. FELT THE SEAT AND IMMEDIATELY TOLD ME THAT THERE WAS A PROBLEM WITH THE MANUFACTURING OF THE SEAT. HE ASKED ME TO LEAVE THE VEHICLE AND THEY WOULD FIX THE SEAT THE FOLLOWING DAY BY INSTALLING SOME ADDITIONAL PADDING. I TOOK A RENTAL CAR PROVIDED BY THEM BACK TO MY APARTMENT. I WAS CONTACTED THE FOLLOWING DAY BY THE SAME DEALER REP. AND WAS TOLD THAT SINCE THERE WERE NO PREVIOUS SIMILAR COMPLAINTS THAT THEY COULD NOT MAKE THE REPAIRS. I THEN CONTACTED LINCOLN'S CUSTOMER CARE SERVICE TEAM AND WAS TOLD THAT I WOULD BE CONTACTED SHORTLY BY A CUSTOMER CARE SPECIALIST, WHICH I WAS THE FOLLOWING DAY. I WAS TOLD THAT THIS NONCONFORMITY WAS A PART OF THE DESIGN OF THE SEATS AND THAT HE WAS CLOSING THE FILE. *TR |
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