TL*THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE ADVANCE TRACK LIGHT ILLUMINATED AND HE WAS UNABLE TO RESET IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SENSORS FOR THE ADVANCE TRACK WERE DEFECTIVE. THE CONTACT WAS AWAITING THE ARRIVAL OF THE PARTS. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 13,000. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. UPDATED 12/15/10. *LJ THE CONSUMER STATED IT TOOK EIGHT WEEKS TO GET THE SENSOR. THE STEERING WAS PUT ON THE STEERING AND EVERYTHING IS WORKING. UPDATED 12/27/10
2010
VISIBILITY
THE VEHICLE WAS IN OUR GARAGE WITH THE DOOR CLOSED AND THE REAR HATCH WINDOW SHATTERED. THE WINDOW IS COMPLETELY SHATTERED WITH TWO SOFTBALL SIZED HOLES WHERE THE GLASS WAS BLOWN OUT ONTO THE GARAGE FLOOR. NO ONE WAS IN THE CAR NOR THE GARAGE WHEN THIS HAPPENED AND THERE WERE NO ITEMS IN THE CAR THAT COULD HAVE CAUSED THE DAMAGE. WE HAVE NOT MOVED THE VEHICLE HOPING LINCOLN WOULD CARE ENOUGH TO COME AND SEE WHAT HAS HAPPENED. THEY TOLD US THEY WOULD NOT SEND ANYONE TO VIEW THE WINDOW. THE CONCERN IS THAT THIS IS A SAFETY ISSUE THAT COULD POSSIBLY INJURE A PASSENGER. THIS REPORT IS PROVIDE EVIDENCE OF OUR EXPERIENCE. *TR