Fuel Injection Type: Stoichiometric gasoline direct injection (SGDI)
Fuel Type Primary: Gasoline
Make: LINCOLN
Manufacturer: FORD MOTOR COMPANY, USA
Manufacturer Id: 976
Model: MKS
Model Year: 2011
Other Engine Info: Displacement is 3.5L GTDI.
Plant City: Chicago
Plant Company Name: Chicago
Plant Country: United States (USA)
Plant State: Illinois
Seat Belts All: Manual
Series: EcoBoost AWD
TPMS: Direct
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2009
SERVICE BRAKES, HYDRAULIC
WE LEASED THE 2009 LINCOLN MKS WITH 71 MILES ON IT IN FEBRUARY 2009. THE PROBLEM IS A GRINDING NOISE AND VIBRATION OCCURRING WHEN THE BRAKE IS APPLIED COMING FROM THE RIGHT FRONT WHEEL (PASSENGER SIDE OF VEHICLE). TOOK THE CAR INTO THE DEALERSHIP STARTING IN AUG.2009 VEHICLE HAD 3476 MILES AND THEY STATED THEY HAD TO ORDER PARTS. BROUGHT THE VEHICLE IN FOR THE FIX- NEW BRAKE PADS. HAD TO BRING THE CAR INTO THE DEALERSHIP FOR AN ADDITIONAL 3 TIMES FROM DEC.2009 TO MAY 2010 FOR SAME RECURRING PROBLEM. THEY CHANGED BRAKE PADS AS ONLY FIX. SENT LINCOLN A DEFECT NOTICE AS REQUIRED PER FLORIDA 'S LEMON LAW AND CONTACTED THE BBB AUTO-LINE TO INITIATE OUR CLAIM. AUG 31, 2010 FINAL ATTEMPT TO REPAIR WAS DONE BY FORD. THEY STATED THEY COULD NOT VERIFY GRINDING NOISE PER THEIR ROAD TEST, BUT PROCEEDED WITH TSB 10-17-03. THIS LATEST TSB NEWLY DESIGNED BRAKE PADS WERE INSTALLED. WE DON'T LIKE BEING THEIR TEST CASE AND WE HAVE NO CONFIDENCE THAT ANOTHER SET OF BRAKE PADS REGARDLESS OF THE NEW DESIGN WILL SOLVE THE PROBLEM. CURIOUS THAT THE NOISE AND VIBRATIONS OCCUR ONLY ON ONE SIDE OF THE CAR (PASSENGER RIGHT FRONT SIDE WHEEL AREA) AND FORD HAD NO ANSWER WHEN QUESTIONED. PREVIOUSLY, THE GRINDING NOISE HAS RETURNED ABOUT 60-90 DAYS AFTER THE NEW BRAKE PADS HAVE BEEN INSTALLED. THERE IS NO GUARANTEE THAT THIS "FINAL ATTEMPT TO REPAIR" THE BRAKE PROBLEM WILL BE THE CURE. WE ARE NOT SATISFIED WITH FORD'S FIX. FIELD SERV.TECH WROTE ON THE SERVICE REPORT HE BELIEVED THAT THERE WERE NO SAFETY ISSUES WITH THE BRAKES AND PROBLEM WE DESCRIBED HAVING. WE DO NOT HAVE CONFIDENCE IN THAT OPINION. WE ARE AFRAID TO DRIVE THE CAR AND AFTER HAVING THE CAR FOR ALMOST 2 YEARS HAVE ONLY 10,717 MILES. WE WILL PURSUE OUR LEMON LAW CASE. *TR
2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, OTHER DRIVERS WERE COMPLAINING OF THE LIGHTS BEING EXTREMELY BRIGHT. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WAY THE LIGHTS COULD BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 800.