TL* THE CONTACT OWNS A 2009 LINCOLN MKS. AFTER HE PICKED UP HIS VEHICLE FROM THE DEALER, HE SMELLED ENGINE OIL BURNING. HE WAS TOLD THAT BECAUSE IT WAS A NEW VEHICLE, IT WAS NORMAL. HE CONTINUED TO SMELL THE ODOR, AND THEN NOTICED LEAKAGE ON HIS GARAGE FLOOR. HE LOOKED UNDER THE VEHICLE AND SAW THAT THERE WAS A FLUID LEAKING ONTO THE EXHAUST PIPE AND SMOKING. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP AND WAS TOLD THAT THE DEALER DID NOT SEE ANYTHING WRONG. HE NOTICED THE ISSUE AGAIN AND TOOK THE VEHICLE BACK TO THE DEALERSHIP WHERE IT WAS CONFIRMED THAT THE TRANSMISSION FLUID WAS DRIPPING ONTO THE EXHAUST MANIFOLD. AT THE SAME TIME, THE REAR DOORS WOULD NOT OPEN WITH THE REMOTE OR THE BUTTON; IT WOULD RE-LOCK BEFORE SOMEONE COULD OPEN IT. THE TECHNICIAN TOLD HIM THAT THERE WAS A SERVICE BULLETIN FOR THE ISSUE AND THAT THEY WOULD TAKE CARE OF IT. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 4,200. THE FAILURE MILEAGE WAS APPROXIMATELY 900.
2013
ENGINE
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 11,000.