TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING 35 MPH SHE NOTICED THE PARKING BRAKE/ SERVICE ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SEVERAL DAYS LATER WHILE STARTING THE IGNITION SHE NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY. A TECHNICIAN STATED THAT SHE HAD AN OIL LEAK FROM THE REAR OF THE ENGINE THAT WAS DRIPPING ON THE EXHAUST MANIFOLD. ALSO THE ENGINE WOULD GO INTO LIMP MODE WITHOUT WARNING; WHICH DRASTICALLY REDUCED THE VEHICLES SPEED. SHE HAD THE THROTTLE BODY REPAIRED AT AN EXPENSE OF $489.00. THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 77,303. THE STEERING WAS NOISY WHEN THE CONSUMER MADE TURNS, THE ANTI-LOCK BRAKE LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED. THE OIL PAN WAS LEAKING. ALL OF THE TIRE HAD TO BE REPLACED DUE TO EXCESSIVE WEAR. THE POWER STEERING FLUID WAS ALSO LEAKING FROM THE VEHICLE. UPDATED 01/26/10.*JB
2005
SERVICE BRAKES
AS SOON AS THE WARRANTY EXPIRED THE VEHICLE BEGAN TO HAVE INTERMITTENT ERROR MESSAGES ABOUT THE PARKING BRAKE NEEDING SERVICE AND THE CLIMATE CONTROL BEGAN TO BLOW ONLY HOT AIR. VEHICLE HAS VERY LOW MILES, GARAGED METICULOUSLY, SERVICED. LINCOLN CONTACTED ABOUT THE ISSUE AND WAS TOLD I NEEDED TO HAVE DEALER RUN DIAGNOSTICS AND THEN THEY COULD KNOW WHETHER THEY MAY BE ABLE TO HELP WITH REPAIRS TO CLIMATE CONTROL. PAID 170.00 FOR DIAGNOSTICS, DEALER AND LINCOLN REFUSED TO DO ANYTHING STICKING ME WITH THE BILL. THEY MADE THE EXCUSE THAT IT WAS MY FAULT BECAUSE IT MAY HAVE OCCURRED BECAUSE I DIDN'T DRIVE IT ENOUGH. I WAS SHOCKED , ITS FIRST TIME THAT I'VE HEARD SUGGESTED THAT TAKING CARE OF SOMETHING CAUSED IT TO BREAK! . RIDICULOUSLY POOR CUSTOMER SATISFACTION DEPARTMENT. *TR