TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. HE NOTICED THAT THE VEHICLE FELT DIFFERENTLY WHILE DRIVING A WEEK BEFORE THE FAILURE, BUT THERE WERE NO OTHER WARNING INDICATORS. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT: CONTROL ARM:LOWER BALL JOINT) IN 2000. THE CURRENT AND FAILURE MILEAGES WERE 65,100. UPDATED 08/04/08 *BF UDPATED
2000
STEERING
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT EXPERIENCED UNCONTROLLABLE STEERING. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE CONTACT WOULD HAVE TO PAY $1,131.42 TO REPLACE THE STEERING KNUCKLE AND THE LOWER BALL JOINT. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,018.