WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR. A LOUD GRINDING NOISE WAS HEARD COMING FROM UNDERNEATH THE VEHICLE. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME AND CONTACTED A MECHANIC FROM THE DEALER. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE HAS TO BE BROUGHT IN FOR INSPECTION. *AK WHEN THE BRAKES WERE APPLIED THERE WOULD BE A DISTINCT GRINDING OR VIBRATING FEELING. THE VEHICLE DID NOT RESPOND WHEN THE CONSUMER IMMEDIATELY TOOK HIS FOOT OF THE BRAKE PEDAL. THE VEHICLE FELT AS IF WERE FREE WHEELING FOR AN INSTANT BEFORE THE BRAKES SEEMED TO TAKE HOLD. A BLACK BOX WAS ADDED TO HE VEHICLE TO TRACK THE PROBLEM BUT WAS FOUND DEFECTIVE AS THE DEALER CHECKED THE RESULTS. THE CONSUMER WAS TOLD THAT THE VEHICLE COULD NOT BE FIXED UNLESS THEY EXPERIENCED IT AS WELL. THE WHEEL SPEED SENSOR CABLES WERE REPLACED. THERE WOULD BE NO FURTHER REPAIR ATTEMPTED UNTIL THE PROBLEM COULD BE DUPLICATED BY THE FORD DEALER. THE CONSUMER WAS ALSO TOLD THAT WHAT HE WAS EXPERIENCING WAS NORMAL AND THAT THERE WAS NO DEFECT. THE BRAKES WOULD BECOME A PROBLEM DURING RAINY WEATHER. *SC *JB
2000
ENGINE AND ENGINE COOLING:ENGINE
IN JANUARY 2004 THE VALVE COVER GASKET STARTED LEAKING ON MY 2000 LINCOLN LS [XXX]. PART BACK ORDERED UNTIL MARCH 2004. WAS INFORMED BY DEALERSHIP THAT OVER 8,000 WERE BACK ORDERED IN JANUARY. DEALERSHIP TOLD ME I COULD DRIVE VEHICLE UNTIL PART ARRIVED. OIL LEAK CAUSED THE COIL BOOTS TO SOAK SHORTING COILS (SEVEN OUT OF EIGHT COILS). COIL BOOT BACK ORDERED (NO KNOWN ESTIMATE OF TIME FOR GETTING PART) [XXX]. AM CONCERNED ABOUT THE MULTIPLE CALLS I HAVE MADE TO THE LOCAL DEALER AND TO FORD MOTOR COMPANY TO NO AVAIL. I HAVE BEEN WITHOUT A VEHICLE FOR OVER A MONTH. NO LOANER WAS OFFERED. REPAIR COSTS ARE ESCALATING. WAITED TWO MONTHS FOR GASKET. HAVE NO IDEA HOW LONG BOOT ITEM WILL BE BEFORE ARRIVAL. SEEMS THIS IS A RECALL ISSUE. SEEMS FORD MOTOR COMPANY IS REFUSING TO DEAL WITH THEIR CUSTOMER.*JB UPDATED 07/29/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)