TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. WHILE DRIVING 30 MPH THE CONTACT TURNED THE VEHICLE TO AVOID HITTING ANOTHER VEHICLE AND HIT A TREE. THE WEATHER WAS NOT A FACTOR. THERE WERE NO FAILURES PRIOR TO THE CRASH. THE CONTACT WAS THROWN INTO THE WINDSHIELD ON THE PASSENGER'S SIDE, WHERE HE SUSTAINED BACK AND HEAD TRAUMA. THE CONTACTS VEHICLE WAS TOTALED. THE CURRENT AND FAILURE MILEAGE WERE 78000. THE CONTACT HAS A COPY OF THE POLICE REPORT. *AK THE CONSUMER PROVIDED THE DUSSALT AND ZATIR NUMBER 18005424529 TO OBTAIN A POLICE REPORT AND ALSO PROVIDED PICTURES OF THE VEHICLE AS WELL AS INJURIES. UPDATE 05/10/07*TR
THE CLIMATE CONTROL DOES NOT WORK PROPERLY IN THE AUTO MODE DURING WINTER DRIVING, CAUSING COLD AIR TO BLAST OUT OF THE DEMISTER AND DEFROSTER VENTS. THE WINDOWS CANNOT BE CLEARED OF MINOR ICING AND THE DRIVER IS THERMALLY VERY UNCOMFORTABLE. THE TEMPERATURE DIFFERENCE FROM THE FLOOR VENTS VS. THE DEMISTERS IS AS MUCH AS 70 DEGREES COLDER. THE DEMISTER VENTS HAVE MEASURED TEMPERATURES OF 40 DEGREES WHEN THE FLOOR VENT READS 110 DEGREES. MANUAL MANIPULATION OF THE SYSTEM HAS LITTLE EFFECT AND IS HIGHLY UNSAFE.*AK