SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I MADE THE MISTAKE OF BUYING A 2005 INFINITI FX35 BELIEVING I WAS GETTING A LUXURY BRAND. ALMOST IMMEDIATELY, I STARTED HEARING THIS PIG SQUEALING NOISE FROM THE BRAKES WHENEVER I AM BACKING UP. I REPORTED THIS TO THE DEALER WHO TOLD ME TO DRIVE IT AROUND SOME MORE JUST FOR THE BRAKES TO "SETTLE DOWN". WELL, IT NEVER GOT BETTER! AFTER MORE COMPLAINTS, I HAD SOMEONE AT THE DEALERSHIP TELL ME THAT THIS NOISE "WAS NORMAL" FOR INFINITIS! UNBELIEVABLE! OVER THE PAST 3 YEARS, I HAVE REPORTED THIS NOISE AT EVERY SERVICE I HAVE TAKEN THE CAR IN FOR. INFINITI (AT THEIR OWN EXPENSE) HAVE REPLACED MY PADS AND ROTORS ONCE. I STILL HAVE THE NOISE. THE DEALER IS NOW TELLING ME THAT THERE IS NOTHING ELSE THEY CAN DO FOR ME AS THEY HAVE PERFORMED EVERYTHING RECOMMENDED BY INFINITI! MY CAR STILL MAKES HORRIBLE NOISES EVERY TIME I BACK UP. TO ADD TO MY WOES, MY BRAKES ALSO MAKE A HORRIBLE GRINDING NOISE GOING FORWARD FOR ABOUT THE FIRST 5 MINUTES AFTER GETTING INTO A COLD CAR. GUESS WHAT? THE DEALERSHIP IS AGAIN TELLING ME THAT I AM ON THE LATEST BRAKE PADS RECOMMENDED BY INFINITI SO ONCE AGAIN, THERE IS NOTHING THEY CAN DO FOR ME! THIS IS RIDICULOUS! FROM TALKING TO MECHANICS AND REPS AT THE DEALERSHIP, IT IS OBVIOUS THAT I AM NOT THE ONLY ONE HAVING THESE PROBLEMS AND INFINITI DOES NOT SEEM TO CARE ABOUT US! WITH SEVERAL REPORTS OF POOR DEALERSHIP DEALINGS, I AM CONVINCED THAT THE "INFINITI EXPERIENCE" IS NO BETTER THAN WHAT YOU CAN EXPECT FROM BUYING A NISSAN! NEEDLESS TO SAY, I WILL NOT BE BUYING ANY MORE INFINITIS IN THE FUTURE AND WOULD NOT RECOMMEND THEM TO ANYONE! *TR
2012
VISIBILITY
INCIDENT HAPPENED ABOUT 9AM WITH TEMPERATURES IN LOW 30SF. AS I WAS PULLING OUT OF PARKING LOT,I HEARD WHAT SOUNDED LIKE GLASS TINKERING. IT GOT COLDER/MORE WINDY IN CAR & MORE LIGHT COMING FROM MOONROOF AREA. ABOUT 1/2MILE LATER AS I MAKE LEFT TURN I NOTICED WHAT LOOKED LIKE SMALL DARK CRYSTALS FLYING OFF TOP OF TRUNK AREA. I PULLED OVER, GOT & CHECKED BACK OF CAR. WHEN I WENT TO FRONT OF CAR, I ALSO DIDN'T NOTICE ANY DAMAGE. I GOT BACK IN CAR & OPENED COVERING FOR MOONROOF. I SAW BIG HOLE & WHAT WAS LEFT OF GLASS WAS ALL SHATTERED. I TOOK PICTURES FROM INSIDE & TRIED TO TAKE PICTURES FROM OUTSIDE. I CALLED CAR DEALERSHIP, WHO SAID THEY NEVER HEARD OF ANY SUCH INCIDENT & SAID IT WAS NOT COVERED BY WARRANTY. LATER I INQUIRED ABOUT EXTRA COVERAGE FOR TIRE,WHEEL & GLASS I BOUGHT BUT WAS TOLD MOONROOF WAS NOT INCLUDED. *TR