THE 2008 INFINITI EX35 WAS STRUCK BY A CAR (HONDA ACCORD) GOING THROUGH A RED LIGHT. INITIAL CONTACT ON THE DRIVER SIDE OF THE CAR - ALL SIDE AIRBAGS DEPLOYED. THE INFINITI THEN HIT A BRICK COLUMN SUPPORTING A BUILDING WITH FULL FRONTAL IMPACT BETWEEN THE HEADLIGHTS. THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS A COMPLETE LOSS - $26,000. THE DRIVER SUFFERED A FRACTURED VERTEBRAE AND CONCUSSION AND MULTIPLE BRUISES. THIS COMPLAINT IS FOR THE FRONT AIRBAGS THAT DID NOT DEPLOY. *TR
2008
ELECTRICAL SYSTEM
PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP AND FILED A COMPLAINT. RESULT WAS MY CAR NOT INCLUDED IN THE RECALL BUT THEY WOULD BE HALF THE REPAIR OR $1500 AND GIVE ME A DISCOUNT IF I BOUGHT A NEW INFINITI. I DON'T WANT A NEW INFINITI EVEN THOUGH I HAVE OWNED 5 AFTER THIS POOR SERVICE. I FEEL THIS IS A SERIOUS SAFETY ISSUE BUT I DON'T FEEL I SHOULD HAVE TO PAY FOR A REPAIR FOR A PROBLEM THAT HAS BEEN INVOLVED IN 2 RECALLS BUT SAYING EVEN THOUGH I HAVE THE SAME PROBLEM MY CAR ISN'T INVOLVED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR