TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SMOKE WAS SEEN COMING FROM THE AIR VENTS. THE VEHICLE WAS THEN PULLED OVER AND THEN DRIVEN SLOWLY BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A SERVICE DONE DUE TO THE CHECK ENGINE LIGHT ILLUMINATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 88,000.
2011
STEERING
INTERMITTENT FAILURE OF ELECTRIC POWER STEERING ASSIST. THIS HAS OCCURRED 3 TIMES IN A 6 MONTH PERIOD. FAILURES ON INITIAL VEHICLE START, TRACTION/STABILITY CONTROL SYSTEM FAILURE IS INDICATED. STEERING WHEEL IS VERY DIFFICULT TO TURN DUE TO LACK OF POWER ASSIST. TURNING CAR OFF AND RESTARTING WILL CLEAR FAILURE INDICATION. REPORTED TO FORD DEALER, FORD WAS NOT ABLE TO DUPLICATE INTERMITTENT ISSUE. *TR