I RECENTLY PURCHASED A 2010 FORD FLEX, WITH A CLASS III TRAILER TOW PACKAGE. THE PACKAGE,ACCORDING TO FORD'S BROCHURE IS SUPPOSED TO INCLUDE A TIRE MOBILITY KIT. THE KIT, AS I UNDERSTAND IT, IS ESSENTIALLY MADE UP OF AN AIR COMPRESSOR AND A CAN OF SEALANT COMPOUND USED TO PLUG A HOLE IN A TIRE. THEREFORE THE COMPRESSOR INJECTS THE SEALANT COMPOUND,WHILE INFLATING THE TIRE. ON PAGE 309, OF THE OWNER'S GUIDE, IS THE FOLLOWING WARNING: " WARNING: WHEN TOWING A TRAILER, USE THE TEMPORARY MOBILITY KIT AND NOT THE MINI SPARE TIRE IF NECESSARY. THE MINI SPARE TIRE IS NOT INTENDED FOR THE HIGHER TOWING LOAD LIMITS OF THIS VEHICLE. WHEN TOWING HEAVY LOADS WITH THE MINI SPARE TIRE, VEHICLE HANDLING MAY BE DIMINISHED, WHICH COULD LEAD TO LOSS OF CONTROL, AND SERIOUS PERSONAL INJURY." MY CAR IS NOT EQUIPPED WITH THE TIRE MOBILITY KIT, AND THE FORD MOTOR COMPANY TELLS ME, "IF YOUR CAR IS EQUIPPED WITH A SPARE TIRE, IT WILL NOT BE EQUIPPED WITH THE TIRE MOBILITY KIT". IT SEEMS STUPID TO ME, AND PERHAPS CRIMINAL, THAT THEY INCLUDE THE WARNING IN THE OWNER'S MANUAL AND REFUSE TO PROVIDE THE SAFETY EQUIPMENT THEY CLAIM TO BE NECESSARY, AND WHICH THEY CLAIM IS INCLUDED IN THEIR SALES BROCHURE. INCIDENTALLY, IT TOOK THE SALESMAN TWO WEEKS TO COME UP WITH FORD'S EXPLANATION, AND HE SAID, "IT'S ALL HUSH HUSH". *TR
2013
WHEELS
I WAS TURNING A CORNER AND SOMETHING POPPED AND THE CAR WOULD NOT STEER. THE ONLY THING THAT STOPPED THE CAR WAS THE CURVE, AS I WAS MAKING THE TURN, AND THAT CAUSED A LOT OF DAMAGE. SUTTON FORD LINCOLN IN MATTESON, IL SAID THEY WOULD NOT REPAIR THE DAMAGES CAUSED BY THE LEMON-FORD-FLEX THAT WAS SOLD TO ME BECAUSE THE VEHICLE WAS 300 MILES OUT OF THE WARRANTY. SUTTON FORD LINCOLN IN MATTESON, IL THAN SAID IT WOULD HAVE TO BE REPORTED TO INSURANCE. SO I REPORTED IT TO INSURANCE AND THE REPAIR SHOP, THAT WAS REPAIRING THE DAMAGES, SAID THEY FOUND DAMAGE TO THE RADIATOR (1,500 DOLLARS WORTH OF DAMAGES) WHICH COULD NOT HAVE BEEN CAUSED BY THE CAR HITTING THE CURVE. AND THAT IT LOOKED LIKE SUTTON FORD LINCOLN IN MATTESON, IL RAISED THE CAR INAPPROPRIATELY AND CAUSED THE RADIATOR DAMAGE. THE REPAIR COMPANY SAID, SINCE THE ORIGINAL PLACE WHERE THE FLEX WAS TOWED TO (SUTTON FORD LINCOLN IN MATTESON, IL) WAS LOCATED RIGHT BEHIND THEM (ACROSS THE ALLEY), SUTTON FORD LINCOLN IN MATTESON, IL CAUSED THE DAMAGE. AND OF COURSE, SUTTON FORD LINCOLN IN MATTESON, IL DENIED IT AND WOULD NOT PAY FOR THE DAMAGES. BUYER BEWARE - DO NOT DO BUSINESS WITH SUTTON FORD LINCOLN IN MATTESON, IL. BUYER BEWARE - DO NOT BUY A FORD AND IF YOU DO, DO NOT GO TO SUTTON FORD LINCOLN IN MATTESON, IL. *TR