SINCE PURCHASING A USED 1998 FORD EXPLORER I HAVE BEEN BLESSED WITH NOTHING BUT PROBLEMS WITH IT. 6 MONTHS AFTER PURCHASING THE VEHICLE MY WHEEL BEARINGS WENT OUT AND DAMAGED THE SPINDLE. THIS WAS A $500 EXPENSE AS THE SPINDLE WAS A DEALER PART. WHEN I PURCHASED IT THERE WERE 26000 MILES ON IT...THERE WERE ABOUT 36000 WHEN THE BEARINGS WENT OUT...JUST AS THE WARRANTY EXPIRED. THEN, ABOUT A YEAR LATER, THE UPPER AIR INTAKE MANIFOLD GOT A HOLE BURNED IN IT. AGAIN, FORD COULDN'T OFFER ME ANY KIND OF HELP AND SAID IT WAS A $800-1000 REPAIR. ON A SIDE NOTE, THIS TYPE OF PROBLEM WAS A KNOWN ISSUE BY FORD. IN FACT, RECALLS WERE MADE BY FORD TO REPLACE THE INTAKES FREE OF CHARGE TO FLEETS BUT NOT TO THE GENERAL PUBLIC. JUST RECENTLY MY FREEZE PLUGS RUSTED THROUGH AND CAUSED MY CAR TO OVERHEAT. THIS HAS BEEN QUOTED BY FORD AS A $1300 REPAIR. I CALLED FORD TO SEE ABOUT SOME SORT OF GOODWILL WARRANTY AND OF COURSE ANYTHING WITH GOODWILL IN THE EQUATION IS DEFINITELY SOMETHING FORD WILL NOT DO. I CURRENTLY HAVE 2 YEARS LEFT ON THE LOAN FOR A PIECE OF CRAP CAR THAT ISN'T EVEN WORTH HALF OF WHAT I STILL OWE ON IT. I AM REALLY THINKING OF TAKING IT BACK TO THE DEALER AND PARKING RIGHT IN FRONT OF THE ENTRY WAY AND TAKING THE KEYS WITH ME AND TELLING THEM TO STICK IT UP THEIR REARS. FORD MAKES THE WHOLE CAR INDUSTRY LOOK REALLY BAD AND IN NO WAY WOULD I EVER BUY ANOTHER FORD. PLEASE HELP US CONSUMERS OUT AND MAKE THE GAME FAIR BETWEEN THE AUTO INDUSTRY AND CONSUMERS...WE ARE GETTING RIPPED OFF LEFT AND RIGHT WHILE THEY KEEP GETTING RICHER AND RICHER. *LA
2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE LEASED A 2000 FORD EXPLORER ON 9-15-00 ON 9-16-00 IT SHUT OFF GOING DOWN A HILL NO POWER STEERING OR POWER BRAKES CONTACTED THE DEALERSHIP THEY THOUGHT IT WAS A FLUKE AND WOULDN'T HAPPEN AGAIN. IT HAS SINCE HAPPENED 4 MORE TIMES ALL GOING DOWN HILLS. IT HAS BEEN IN THE SHOP 5 TIMES BUT ONLY WORKED ON 2 OF THE 5 TIMES BECAUSE FORD MOTOR CO. DOESN'T KNOW WHAT TO FIX. THEY ALSO SAID IT HAD TO SHUT OFF ON A MECHANIC TO DO ANYTHING . OVERALL THE HAD OUR VEHICLE 23 DAYS , IT DIDN'T SHUT OFF. THEY INSTALLED A FLIGHT INDICATOR ON OUR VEHICLE AND RETURNED IT TO US AND TOLD US TO PUSH THE BUTTON WITHIN 5 SECONDS WHEN IT SHUTS OFF. YOU CAN ONLY DO THIS WITH 2 PEOPLE IN THE CAR. IT SHUT OFF FEB.2,01 I PUSHED THE BUTTON BECAUSE MY HUSBAND WAS DRIVING AND CALLED THE DEALERSHIP, THEY PICKED UP THE VEHICLE AND RETURNED IT 3 HOURS LATER AND SAID WE GOT A GOOD READING THEY SHOULD BE ABLE TO FIX THE PROBLEM. FORD MOTOR CO. ASKED FOR THE READING AND SAID IT WASN'T A GOOD READING DON'T DO ANYTHING . SO WE STILL HAVE A VEHICLE THAT EVERYONE KNOW SHUT OFF 5 TIMES, WE CAN NOT DO THE LEMON LAW BECAUSE IT HAS ONLY BEEN WORKED ON 2 OUT 5 TIMES ANDWE HAD A RENTAL 23 DAYS AND WE NEED 30 DAYS.WE HAVE A FAMILY THAT DRIVES IN THIS CAR, WE LIVE ON A HILL AND OUT BUSINESS IS ON ABIGGER HILL.I AM SCARED TO DEATH TO DRIVE THIS VEHICLE.WE HAVE TALKED TO FORD HOTLINE AND GOT A RUN AROUND WITH THEM AND WE HAVE EMAIL FORD ANDGOT A RAN AROUND FROM THEM. THE DEALERSHIP WILL TAKE OUR VEHICLE BACK BUT WE NEED TO PUT THE DIFFERENCE IN OUR NEW PAYMENT OF WHAT IS OWED.ALL TOGETHER IT IS 8500.00 I DON'T FEEL THIS IS FAIR CONSIDERING THIS IS NOT MY PROBLEM IT IS FORDS.NO ONE WANTS TO HELP US AND THE DEALERSHIP TOLD US TO SAVE OUR MONEY FORD HAS WAY MORE ATTORNEYS THAN WE CAN AFFORD TO FIGHT THEM. I HOPE WE CAN GET SOMEWHERE WITH YOUR COMPANY. THANK YOU. *AK