I HAVE A 2004 EXPLORER AND I LIFTED THE GLASS HATCH TODAY AND IT BROKE AND BEGAN TO FALL ON MY HEAD, LUCKILY I REACTED AND GRABBED IT BEFORE IT KNOCKED ME OUT. I HAD TO GET HELP BECAUSE IT WAS TO HEAVY FOR ME BECAUSE I HAVE A BAD BACK, HAD SURGERY AND WAS AFRAID THAT I WAS GOING TO RE DAMAGE. I HAD TO HAVE MY HUSBAND COME UP THERE WHILE WE HELD IT BECAUSE STRUTS WOULD NOT FOLD IT IN. TOOK IT TO FORD AND AM BEING CHARGED A DIAGNOSTIC CHARGE TO DIAGNOSIS IT I AM NOT SURE THAT IS NEEDED, AND PARTS ARE GOING TO BE $155, AND I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THE WINDOW IF IT BREAKS! PARTS ARE NOT AVAILABLE THEY SAID THEY WILL ORDER. I HAVE NO CAR, NO WARRANTY, AND A SORE BACK FROM ANOTHER PROBLEM FORD IS AWARE OF BUT REFUSES TO ACCEPT RESPONSIBILITY FOR. THANK GOD IT DID NOT HIT MY 11 YEAR OLD IN THE HEAD OR NECK THIS COULD BE VERY DANGEROUS EVEN DEADLY. *TR
1999
TIRES:TREAD/BELT
PEO00020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A RUMBLE THEN ROAR THEN BANG NOISE. VEHICLE HAD WENT OUT OF CONTROL. HOWEVER, CONSUMER MANAGED TO STEER OVER ONTO THE SHOULDER. LEFT REAR TIRE HAD HOLE IN INSIDE OF TIRE THEY WONT REPLACE MY TIRES BECAUSE THEY WERE MADE AT A DIFFERENT PLANT. THEY WERE FIRESTONE WILDERNESS P23575/R15. *AK