FIRESTONE WILDERNESS TIRE FAILURE-TREAD SEPARATION SUSPECTED-WHILE DRIVING LEFT FRONT AND LEFT REAR TIRE FAILED-INSURED WAS AVOIDING ANOTHER VEHICLE WHILE ON HIGHWAY. VEHICLE WENT OFF SHOULDER OF ROAD AND WHEN INSURED BROUGHT VEHICLE BACK TO SURFACE, TIRES FAILED. INSURED THEN LOST CONTROL AND VEHICLE FILIPPED. (CLAIM# 33-0243-110) *MW
2010
SEATS
TL* THE CONTACT OWNS A 2010 FORD EXPLORER. THE CONTACT STATED THE DESIGN OF THE DRIVER AND FRONT PASSENGER SEAT HEAD RESTRAINTS PUSHED THE OCCUPANTS HEAD FORWARD IN AN UNCOMFORTABLE POSITION. SHE TURNED THE HEAD RESTRAINTS AROUND IN ORDER TO ASSUME A COMFORTABLE POSITION WHILE TRAVELING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
