I HAVE HAD NUMERSOUS COMPLAINTS ABOUT THIS VEHICLE SOME HAVE REOCCURRED, AND SOME HAVE NEVER BEEN FIXED. NO SAFETY DEFECT LISTED IN SUMMARY. *AK( DOT NUMBER: TIRE SIZE: STOCK )
1994
TIRES
I OWN A 1994 FORD EXPLORER. ON OR ABOUT 1996 I BEGAN EXPERIANCING A VIBRATION IN THE VEHICLE AT HIGH SPEEDS, ABOVE 55MPH. I TOOK MY VEHICLE TO A LOCAL FIRESTONE DEALER AND HAD THE FRONT END ALIGNED AND THE TIRES ROTATED AND BALANCED. THIS ONLY SLIGHTLY REDUCE THE VIBRATION PROBLEM. I RETURN THE VEHICLE TO FIRESTONE AND HAD THEM RECHECK THE ALIGNMENT AND BALANCE AND I WAS TOLD THAT THE ALINGMENT WAS FIME. FIRESTONE TOLD ME TO CHECK WITH FORD TO SEE IF THERE WERE ANY TECHNICAL SERVICE BULLETTENS RELATED TO VIBRATION AT HIGH SPEED. I CALLED FORD AND SPOKE WITH THEIR SERVICE MANAGER WHO TOLD ME THERE WAS A TSB RELATED TO VIBRATION IN EXPLORERS AT HIGH SPEEDS. I TOOK MY EXPLOER TO A FORD DEALER THE NEXT DAY TO HAVE IT CHECKED OUT. I WAS TOLD THERE WAS A TSB RELATED TO THE VIBRATION AND THAT FORD HAD A FIX. THE FIX INVOLVED REPLACING THE MOTER MOUNTS WITH MODIFIED MOTER MOUNT AND ALSO MODIFICATIONS TO THE REAR SHOCK MOUNTS. I WAS TOLD THAT SINCE MY VEHICAL HAD EXCEEDED 50,000 MILES THAT I WOULD HAVE TO PAY FOR THE FIX , WHICH AMOUNTED TO OVER $700 IN PARTS AND OVER $200 IN LABOR. I ALSO NOTICE WHEN I VEIWED THE TSB ON THE COMPUTER SCREEN THAT IT ONLY APPLIED TO MODEL UP TO 1996. I TOLD THE SERVICE MANAGER THAT I FELT FORD SHOULD REPLACE THE PARTS FOR FREE AND THAT I FELT IT WAS A SAFTY CONCERN. HE TOLD ME I WOULD HAVE TO PAY FOR THE MODIFICATION. I CALLED FORD'S 800 NUMBER AND EXPRESSED MY CONCERN A REGESTERD A COMPLAINT. SINCE THE MUCH PUBLICIZED RECALL OF THE FIRESTONE TIRES AND READING SOME OF THE FIRESTON/FORD EXPLORE "BAD MATCH" ARTICLES IN THE NEWS PAPERS I BEGAN TO THINK THAT THE FIRESTONE TIRES WERE NOT ENTIRELY TO BLAME FOR THE PROBLEMS. I HAVE DRIVE MY VEHICAL FOR OVER SIX YEARS NOW AND HAVE HAD THE ORIGNAL FIRESTONE ATX TIRES REPLACED THREE TIMES AND THE VEHICAL HAS AWAYS VIBRATED AT HIGH SPEEDS. I FEEL FORD SHOULD BE REQUIRED TO REPAIR THE VEHICAL WITHOUT CHARGE TO THE OWNER. PLEASE CONTACT IF YOU HAVE ANY QUESTION CONCERNING THIS MATTER.