A COOPER TIRE'S [DISCOVERER H/T-SIZE P235/75 I5 M+S-DOT UTHL G5U4700 M5R] TREAD CAME OFF WHILE DRIVING HWY 95 IN NEVADA. IT DID APPROX. $2500.00 DAMAGE TO MY 98 FORD EXPLORER'S LEFT REAR QUARTER PANEL.. COOPER ORIGINALLY SAID THEY WERE GOING TO PAY FOR DAMAGES.THEY BLAME UNDERINFLATION AND THAT IS A BIG LIE. I CHECKED THE PRESSURE THAT VERY SAME DAY!*AK
2013
FUEL SYSTEM, GASOLINE
MY WIFE BROUGHT OUR 2013 FORD EXPLORER INTO OUR DEALERSHIP, EARLY MAY 2013, IN REGARDS TO SMELLING GAS FUMES OUTSIDE THE CAR AND THE SERVICE ADVISOR AT THE TIME MENTIONED TECHNICAL TERMS THAT MADE MY WIFE BELIEVE THAT THIS WAS NORMAL. LATER, I DROPPED OFF OUR 2013 FORD EXPLORER ON JUNE 13, 2013 (8AM ON THURS) AT OUR DEALERSHIP IN REGARDS TO PERSONALLY SMELLING GAS FUMES OUTSIDE MY WIFE'S PRIMARY CAR. THEY TOOK THE VEHICLE IN DURING OUR 2ND VISIT TO INVESTIGATE THIS GAS ODOR AND THEY CONFIRMED IT. THE SERVICE ADVISOR ALSO MENTIONED A RECALL WAS ISSUED FOR A FUEL RELATED ISSUE (DURING 2ND VISIT) AND WE WERE NOT SURE IF THIS WAS RELATED AT THE TIME. MY CONCERN ARE THE FOLLOWING; WHY WAS THIS NOT TAKEN CARE OF DURING AN EARLIER VISIT AND I'M FRUSTRATED WITH THE PROTOCOL OUR DEALERSHIP FOLLOWED FOR THIS POTENTIAL SAFETY HAZARD. *TR
