I HAVE A 2003 FORD EXPLORER THAT I BOUGHT BRAND NEW, IT NOW HAS 135,553 MILES ON IT. HAVE NEVER HAD PROBLEMS AND IT ACTUALLY DRIVES VERY WELL, BUT THE O/D OFF LIGHT STARTED FLASHING. TOOK IT TO THE FORD DEALER 3 DAYS LATER, WAS TOLD THE TORQUE CONVERTER NEEDED TO BE REPLACED AT A COST OF $1,225.00. THE DEALER HAS TOLD ME THAT THE TORQUE CONVERTER HAS BEEN REPLACED TWICE, THE O/D OFF LIGHT STILL FLASHING AND AFTER FURTHER DIAGNOSTICS THEY HAVE NOW DETERMINED THE COMPUTER NEEDS TO BE REPLACED AT A COST OF AN ADDITIONAL $1,325.00. ACCORDING TO THE INTERNET THIS IS A PERSISTENT PROBLEM THAT FORD HAS YET TO DO ANYTHING ABOUT. IT SHOULD BE A RECALL ISSUE. *TR
2014
EXTERIOR LIGHTING
WHEN DRIVING ON RURAL UNLIT ROADS, THE HEADLIGHTS AT TIMES LIGHT UP LESS THAN 3 VEHICLE LENGTHS AND OR BLIND ONCOMING DRIVERS WHEN USING LOW BEAMS. THE ISSUE APPEARS TO BE ASSOCIATED WITH THE RECENT HEADLIGHT DESIGN WHICH USES A "PROJECTOR STYLE" LENS INCORPORATING A "HIGH BEAM" BULB AND A SHUTTER TO CREATE THE LOW BEAM BY CUTTING OFF THE TOP PORTION OF THE BEAM. THERE IS "NO" LIGHT ABOVE THE CUT-OFF LINE SO WHEN DRIVING DOWN AN UNDULATION AND/ OR DURING BRAKING, THE LIGHT BEAM AIMS DOWN RELATIVE TO THE ROAD. WHEN GOING UP AN UNDULATION, THE BEAM CUT-OFF MOVES UP AND SHINES THE UNCUT-OFF BEAM INTO THE EYES OF ONCOMING DRIVERS. ADDITIONALLY, THE HEADLIGHTS HAVE NO LIGHT ONTO THE SHOULDER ABOVE HEADLIGHT HEIGHT SO ROADSIDE TRAFFIC CONTROL SIGNS AND PEDESTRIANS ARE NOT ILLUMINATED. SITUATION HAS BEEN OBSERVED BY DEALERSHIP SALESMAN AND TECHNICIAN WHO EXPRESSED DISBELIEF. DEALERSHIP MANAGEMENT AND MANUFACTURER CUSTOMER ASSISTANCE CENTER HAVE ADVISED CONDITION IS "NORMAL AND ACCEPTABLE" EVEN THOUGH THEY HAVE NOT OBSERVED THE CONDITION AND HAVE REFUSED TO DO SO. NO SERVICE ACTIONS ARE TO BE PERFORMED PER THE TECHNICAL HOTLINE. OTHER CONDITIONS PRESENTED BY THIS DESIGN ARE ALSO PRESENT CREATING ADDITIONAL LESSER ISSUES. CONDITION IS ONGOING SINCE FIRST BEING OBSERVED ON FIRST NIGHT DRIVE. *TR
