TL*THE CONTACT OWNS A 2005 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO CONFIRMED THAT THE INSTRUMENT CLUSTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE AND REFERRED HER TO NHTSA. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,000.
2007
EQUIPMENT:ELECTRICAL:AIR CONDITIONER
TL* THE CONTACT OWNS 2007 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THE THERMOSTAT THAT CONTROLS THE TEMPERATURE IN THE VEHICLE MALFUNCTIONED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE THERMOSTAT AND WAS ADVISED THERE WAS NO RELATED RECALL. THE CONTACT STATED THE AIR CONDITIONER ALSO FUNCTIONED SPORADICALLY AT TIMES DURING HOT WEATHER. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE EXTREME HEAT. THE FAILURE MILEAGE WAS 85,000.