WHILE DRIVING ALONG I SUDDENLY HEARD A LOUD 'BANG'. THINKING IT MUST BE A FLAT TIRE I PULLED OVER TO INSPECT MY TIRES. AFTER I FOUND NO ISSUES WITH MY TIRES, I NOTICED THAT THE NOISE WAS IN FACT COMING FROM MY ENGINE WHICH ALSO SMELLED AS IF SOMETHING WAS BURNING. AFTER HAVING THE VEHICLE TOWED TO BE INSPECTED, I WAS ADVISED THAT THE ALUMINUM AROUND THE SPARK PLUG HAD MELTED AND I NEEDED A NEW HEAD REPLACED WHICH WILL COST OVER 3000 DOLLARS. THEY INITIALLY THOUGHT THE SPARK PLUG HAD EJECTED. WHAT WILL IT TAKE TO HAVE FORD STAND BEHIND THEIR VEHICLES? *JB
2008
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD EXPEDITION. WHILE REVERSING OUT OF A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED AND SPUN AROUND INTO A 360 DEGREE TURN, CRASHING INTO TWO OTHER VEHICLES AND A PEDESTRIAN BEFORE ACCELERATING FORWARD AND CRASHING INTO A NEARBY TREE. THE PEDESTRIAN WAS KILLED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE REPAIRS WERE MADE TO THE BODY DAMAGE. THE MANUFACTURER SENT OUT AN INVESTIGATOR TO FURTHER ASSESS THE VEHICLE BUT THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. THE INSURANCE COMPANY ALSO SENT AN INSPECTOR AND WAS UNABLE TO FIND ANY FAILURES IN THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,000.