TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STARTED MAKING A LOUD CLUNKING NOISE. THE CONTACT MERGED TO THE SIDE OF THE ROAD IN ORDER TO INSPECT THE VEHICLE AND NOTICED THAT FLUID WAS LEAKING OUT OF THE TRANSFER CASE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSFER CASE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
2013
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING IDLE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACTїS VEHICLE. THE CONTACTїS VEHICLE WAS PUSHED FORWARD, CAUSING HER TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN TAIL BONE AND HEAD INJURIES. A POLICE REPORT WAS FIELD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE AIR BAG FAILURE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 847. *TR
