I PURCHASED A NEW FORD 2011 FORD EDGE IN JULY OF 2010 AND WAS EXTREMELY PLEASED WITH THE PERFORMANCE OF THE CAR AND THE SYNC SYSTEM. AS THE END OF THE YEAR NEARED, THE SYNC SYSTEM STARTED ACTING VERY ERRATIC, BLUETOOTH DISCONNECTING, NAVIGATION SD CARD FAILURE, MAPS EXTREMELY SLOW TO LOAD AND WHEN THE CAR WAS SHUTOFF THE SYNC DID NOT POWER DOWN. ON THEN NEXT POWER UP, IT WOULD DISABLE BLUETOOTH AND NOT ALLOW NAVIGATION SYSTEM TO LOAD. THERE WAS A NEW SOFTWARE UPDATE AVAILABLE FEB 2012 THAT ACCORDING TO THE DESCRIPTION WOULD SOLVE ALL THESE ISSUES. AFTER FINALLY GETTING IT TO LOAD ON A USB STICK FROM THE SYNC SITE AFTER MULTIPLE TRIES, I GOT IT DONE. ALSO CONTACTED FOR SYNC SERVICE AND THEY SAID THERE ARE KNOWN ISSUES WITH THE DOWNLOAD FROM THE SYNC SITE. SOFTWARE WAS LOADED SUCESSFULLY IN THE CAR AND ALAS, IT SEEMED ALL MY PROBLEMS WERE CURED....FOR ABOUT 2 DAYS AND NOW THE NAVIGATION SYSTEM CONTINUES TO TRY LOADING AND THEN DISPLAYS SD CARD FAULT, REALLY HANDY WHEN YOU USE THIS FOR WORK. I'VE BEEN IN CONTACT WITH FORD AND THEY ADMIT THERE IS A SOFTWARE BUG IN THE LAST RELEASE...WORKING FOR AN ELECTRONICS COMPANY, I WOULD SAY THERE WASN'T MUCH VALIDATION DONE. THEY SAID IT WOULD BE A MONTH BEFORE A FIX IS IN PLACE AND WILL MAIL EVERYONE NEW SD CARDS. WHAT A JOKE! MAYBE FORD SHOULD CALL APPLE INSTEAD OF MICROSOFT. *TR
2012
SEAT BELTS
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT PINNED THE PASSENGER TO THE SEAT IF THERE WAS TOO MUCH MOVEMENT. THE PASSENGER HAD TO DISCONNECT THE SEAT BELT AND RECONNECT IT IN ORDER FOR THE SEAT BELT TO FUNCTION PROPERLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS NOTHING THEY COULD BECAUSE THE SEAT BELTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.