Other Engine Info: Engine Info: 16V, Sales Code: EDZ
Other Restraint System Info: CGW except LH
Plant City: Sterling Heights
Plant Company Name: Sterling Heights Assembly
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Series: Export
Series2: H Series
Trim: Base
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
1995
ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS
FUSE BURNED OUT. FUEL STARTER BURNED OUT (SHORT CIRCUIT) WHEN THE ENGINE STARTED I REPLACED THE FUSE IN MULTIPLE OCCASIONS. THIS IS NOT A NORMAL SITUATION BECAUSE AT ANY TIME THIS FAILURE OCCURS. *AK
1997
AIR BAGS
WE HAD FREQUENT ELECTRICAL PROBLEM WITH THE CAR AND TOOK IT TO THE LIBERTY DEALERSHIP IN JOHNSTOWN, OH TO GET THEM FIXED UNTIL WE GOT TO THE POINT THAT IT WAS GOING TO TAKE MORE THAN THE CARE WAS VALUED TO GUARANTEE THE FIX. THESE ITEMS WERE NOT COVERED UNDER OUR WARRANTY. ONE DAY AFTER PULLING INTO OUR DRIVEWAY AFTER WORK, I SHUT THE CAR OFF, OPENED THE DRIVERS SIDE DOOR WHILE PULLING THE EMERGENCY BRAKE AND THE AIR BAGS DEPLOYED, GIVING ME A PRETTY GOOD SHOT IN THE FACE. THE CAR WAS SITTING STILL AND NOT RUNNING. THE KEYS WEREN'T EVEN IN THE IGNITION. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND FILED AN INCIDENT. THEY ASSIGNED A.L. GILBERT TO WORK ON THE CASE. A INVESTIGATOR WAS DEPLOYED FROM A PRIVATE COMPANY OUT OF DAYTON, OH. HE TOOK THE CAR TO A DEALERSHIP IN MT. VERNON, OH AND DETERMINED BY LOOKING AT THE CAR'S COMPUTER THAT IT HAD BEEN WRECKED. OBVIOUSLY, THIS WASN'T THE CASE AS THERE WASN'T A DENT OR SCRATCH ON THE CAR AND I WAS SITTING STILL IN THE DRIVEWAY. HOWEVER, CHRYSLER REFUSED TO CHANGE THEIR DETERMINATION. EVEN THOUGH IT WAS REQUESTED MULTIPLE TIMES, A COPY OF THE REPORT FROM THE INVESTIGATOR FROM DAYTON, OH WAS NEVER PROVIDED ME. A.L. GILBERT BLATANTLY CALLED ME DISHONEST BECAUSE HE SAID THE COMPUTER DIDN'T LIE. I CONVINCED HIM TO LET ME TAKE IT TO THE LIBERTY DEALERSHIP AND HAVE THE SERVICE MANAGER LOOK AT THE CAR WHILE ON THE PHONE WITH HIM. THE LIBERTY SERVICE MANAGER TOLD A.L. GILBERT THAT THERE WAS NO VISIBLE EVIDENCE OF ANY ACCIDENT ON THE CAR. A.L. GILBERT SAID THERE ABSOLUTELY HAD TO BE SOMETHING BECAUSE THE COMPUTER SAID SO. THE LIBERT SERVICE MECHANIC SAID, IN FACT THE ONLY SCRATCH I SEE IS ON THE UNDERCARRIAGE AND LOOKS LIKE HE'S DRIVEN ON A GRAVEL ROAD. GILBERT RESPONDED AND SAID THAT WAS ALL THE EVIDENCE HE NEEDED AND THAT THE DECISION STOOD. I STILL DRIVE THE CAR TODAY BUT WITHOUT AIR BAGS AND WITH A DASH THAT LIGHTS UP LIKE A CHRISTMAS TREE BECAUSE OF THE ELECTRICAL PROBLEMS. *NM