ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2009 GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR BRAKE PADS ISSUE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED ON JUNE 29, 2009, THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO AN EVAPORATIVE EMISSIONS LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A 23 POINT INSPECTION WAS PERFORMED. AN INSPECTION REVEALED THE REAR BRAKES WERE WORN DOWN TO 3MM AND WERE STICKING. THE DEALER INFORMED THE CONSUMER THE REAR BRAKE PADS STICKING TO THE CALIPER BRACKETS WAS HIS FAULT. THE CONSUMER BELIEVED THE PROBLEM WAS DUE TO A MANUFACTURING DEFECT. THE CONSUMER STATED SINCE CHRYSLER PAID FOR THE REPLACEMENT OF THE BRACKETS, HE BELIEVED THEY WERE ADMITTING FAULT. THE BRACKETS CAUSED THE PADS TO STICK, WEARING THEM DOWN AND MAKING THE ROTORS TOO THIN TO BE RESURFACED. THE CONSUMER IS SEEKING REIMBURSEMENT OF $ 507.73
1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE ENGINE GAVE NO SIGNS OR SYMPTOMS OF AN IMPENDING FAILURE. THE VEHICLE HAD BEEN INSPECTED BY MY MECHANIC 1200 MILES EARLIER AND THE TENSIONER REPLACED. THE MAIN BEARING FAILED SENDING METAL FRAGMENTS THROUGHOUT THE ENGINE. THE SIDE-EFFECTS OF THE BEARING BLOWING APART DESTROYED THE ENGINE AND NECESSITATED THAT A NEW ENGINE BE INSTALLED. THIS WILL COST APPROXIMATELY $3500 AND TAKE ABOUT 2 WEEKS. THIS TYPE OF FAILURE IS ABSOLUTELY UNACCEPTABLE FOR A VEHICLE THAT IS ONLY 3 YEARS OLD AND HAS ONLY 55K MILES ON IT. DODGE SHOULD BE ASHAMED THAT A FAILURE LIKE THIS WOULD OCCUR IN SUCH A LATE MODEL VEHICLE.*AK