ONE DAY AFTER PURCHASE, REAR AXLE WENT BAD. 3 DAYS AFTER PURCHASE, OIL GAUGE STARTED ACTING UP, WE HAD IT CHECKED WITH 2 DIFFERENT GARAGES, BOTH SAID THIS VEHICLE SHOWS SIGNS OF ABUSE AND NEGLECT IN THE ENGINE, CRANKSHAFT IS SCORED AND ENGINE CONTAMINATED. IT NEEDS TO BE REPLACED. ONE ESTIMATE IS OF 5,500 AND THE OTHER IS $3,500. DEALER SAYS "TOUGH LUCK" HOW IS THIS FAIR? *AK
2013
ENGINE
HAD HORRIBLE SMELL COMING FROM COOLING SYSTEM. TOOK IN NUMEROUS TIMES TO DEALERSHIP TO TRY AND FIX. FINALLY STUMPED THE DEALERSHIP ASKED STAR AT CHRYSLER HEADQUARTERS. THEY IMMEDIATELY KNEW THE ISSUE AND GAVE MECHANICS STEPS TO FIX. TURNS OUT THE NEW "GREEN FRIENDLY" ENGINE COOLANT THEY ARE USING ON THE NEW DURANGOS WAS NEVER TESTED. THE COOLANT WAS INTERACTING WITH ANYTHING RUBBER IT CAME INTO CONTACT WITH AND WAS BREAKING DOWN THE RUBBER. STAR TOLD THEM TO REPLACE EVERY PIECE OF RUBBER THE COOLANT COMES INTO CONTACT WITH. IT IS NOW MIDDLE OF AUGUST AND THE SMELL IS STILL PRESENT AND TO DATE CHRYSLER HAS NOT ISSUED A SERVICE BULLETIN OR RECALL ON THE COOLANT OR HOSES. WE HAVE SUBMITTED PAPER WORK FOR THE LEMON LAW. *TR
