TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND IT WAS DISCOVERED THAT ROCKS HAD GOTTEN IN BETWEEN THE BRAKE PADS AND ROTORS. AS A RESULT, THE BRAKE PADS DISINTEGRATED AND MADE DEEP GROOVES IN THE ROTORS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS AWAITING TO HEAR BACK FROM THE MANUFACTURER. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT AND THE FAILURE MILEAGE WAS UNKNOWN. THE APPROXIMATE CURRENT MILEAGE WAS 23,423.
2001
STRUCTURE:BODY:DOOR
CHILD GOT FINGERS CAUGHT IN RIGHT SIDE POWER SLIDING DOOR, AND MECHANISM DID NOT RELEASE. HAD TO MANUALLY OPEN DOOR.*AK