DRIVERS SIDE AIR BAG HAS FAILED TO ENERGIZE AND AIRBAG LIGHT REMAINS ON. ALSO VEHICLE'S HORN IN STEERING COLUMN DOES NOT WORK. ADDITIONALLY, CRUISE CONTROL DOES NOT WORK.*AK
2008
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE REAR HATCH OPENED WHILE HER SON REMOVED BAGS FROM THE REAR. THE REAR HATCH SUDDENLY CLOSED AND THE CONTACTїS SON WAS HIT ON THE HEAD. THE REAR HATCH FELL VERY RAPIDLY AND FORCEFULLY. THE CONTACTїS SON DID NOT SUSTAIN ANY INJURIES DURING THE FAILURE. THE CONTACT WAS UNABLE TO KEEP THE REAR HATCH OPEN AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE BOTH REAR HATCH PROPS WERE FOUND AS DEFECTIVE. THE VEHICLE WAS REPAIRED AS THE DEFECTIVE PARTS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 62,596.