WE HAVE HAD NOTHING BUT PROBLEMS SINCE WE BOUGHT THIS VEHICLE IN SEPTEMBER 2007. FIRST, THE DOORS REOPEN BY THEMSELVES - THAT TOOK 8 TRIPS TO THE SERVICE DEPARTMENT BEFORE IT WAS FINALLY FIXED IN MAY 2008. ANOTHER ISSUE THAT HAS NOT BEEN RESOLVED IS THAT THE STARTER STICKS WHEN YOU START THE VEHICLE. THIS IS AN OCCASIONAL PROBLEM AND DIFFICULT FOR THE SERVICE DEPARTMENT TO DUPLICATE. YESTERDAY, JUNE 8, THE VAN COMPLETELY LOST POWER WHILE I WAS DRIVING. I LOST ALL POWER STEERING, BRAKES, LIGHTS - EVERYTHING! I HAVE TAKEN IT TO THE DEALER AND THEY CAN'T FIGURE IT OUT AND DAIMLERCHRYSLER HAS NOT BEEN ANY HELP. IN FACT, WHEN I CALLED TO INQUIRE ABOUT A REPURCHASE OF THE VEHICLE - I ASKED 4 TIMES TO SPEAK TO A SUPERVISOR AND THEN THE AGENT HUNG UP ON ME WHEN I INSISTED THAT I SPEAK WITH A SUPERVISOR! I'M EXTREMELY WORRIED ABOUT THE SAFETY OF THIS VEHICLE. I WILL NOT ALLOW MY CHILDREN TO RIDE IN THIS VEHICLE AGAIN. *TR
2011
ENGINE AND ENGINE COOLING
CHRYSLER"S BEST KEPT SECRET, FLAWS IN THE CYLINDER HEADS OF THEIR NEW 283 HP V6 ENGINE. THE ENGINE OVER HEATS AT HIGHWAY SPEEDS, MINE RAN AS HIGH AS 244 DEGREES F. AND THE AC WOULD NOT WORK ON A HOT DAY AND A LONG TRIP. THE DEALER DID NOT KNOW ABOUT THIS PROBLEM. I WENT ON THE INTERNET AND FOR $56.00 I KNEW ALL ABOUT IT IN 5 MINUTES. IF I HAD KNOWN ABOUT THE PROBLEM AHEAD OF TIME I WOULD NOT HAVE SPENT $32,000.00 FOR THE HEAD ACHE. I SHOWED MY INFORMATION TO THE SERVICE MANAGER AND HE CALLED ME AND TOLD ME I WAS RIGHT! NOW HE HAS TO FIND NEW IMPROVED HEADS. AS OF THIS DATE I HAVE BEEN WITHOUT MY AUTOMOBILE FOR A WEEK ! I EMAILED CHRYSLER AN ALL I GOT BACK WAS A FORM LETTER TELLING ME THEY WERE SORRY AND TO SEE MY DEALER. THIS IS MY LAST CHRYSLER AFTER A LONG RELATIONSHIP. FROM PAST EXPERIENCES THE ENGINE WILL NEVER BE THE SAME AS A FACTORY BUILT ENGINE!